Business Analyst
2 weeks ago
ttached is a Temporary Contractor Staffing Request for Business Analyst - Portfolio Services Office (PSO) Engineering
Sound Transit IT Temporary Contractor Request Form
ssignment: Business Analyst (PSO Engineering)
Category/Level*: Cat E/ Level 1
Term of Assignment: 4 months
Date Candidate Resumes due to Sound Transit: November 14, 2023
Rate Range Minimum to Midpoint
General Summary:
Under general direction and supervision of the Chief Engineer, coordinates and administers Engineering division initiatives and projects, performs business and process improvement analysis, supports the implementation of the division's and organizational plans, processes, and methods, and performs highly complex/advanced administrative initiatives and assignments; coordinates and administers division initiatives, programs, and projects; serves as liaison between division staff and special projects staff to ensure project schedules and deliverables.
Essential Functions:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Actively participates in projects in assigned area of responsibility; develops and manages project specific scopes, schedules, and budgets.
• Coordinates communications with other agency departments, divisions, and outside agencies on behalf of the Chief Engineer and the department.
• Documents, analyzes, and develops recommendations on how to improve business processes.
• Participates in the development of readiness and change management activities.
• Coordinates division budget development and quarterly financial reporting.
• Establishes benchmarks for success by developing measurement criteria for improvement projects.
• Collaborates and communicates with agency employees in the mode specific divisions and establishes and maintains productive relationship with partner agencies to facilitate data sharing between partner agencies.
• Coordinates division status report for executive director, CEO, and deputy CEO; and division personnel processes.
• Organizes and participates in coordinating division and department programs, committee meetings, special projects, and provides documentations for those meetings and events.
• Manages assigned areas of the division's organization and filing, which includes highly sensitive files; ensures compliance with records management policies and procedures; responsible for SharePoint site organization and updates.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Administrative support functions include, but are not limited to meeting, workshop, and training session coordination for various groups and committees; preparation of agendas; note taking, transcribing, and assuring proper distribution of minutes; composing and proofreading a wide variety of reports, memoranda, correspondence, agreements, presentations, and other materials; maintaining calendar of activities for assigned projects and staff; screening office calls, visitors, and mail.
• Contributes to a culture of diversity, equity, and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is responsibility of all employees and contractors to follow with agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or personnel.
• It is the responsibility of all employees and contractors to integrate sustainability into everyday business practices.
Minimum Qualifications:
Education & Experience:
• Associate degree in business, public administration, or closely related field.
• Four years of experience in related business process analysis and improvement.
• Or an equivalent combination of education and experience.
Required Licenses or Certifications: None
Required Knowledge and Skills:
• Business Process Improvement strategies and approaches. • Business Analysis strategies and approaches.
• Business and project management principles
• Willingness to learn and understand principles and practices of transit operations.
• Knowledge of computer systems and applications, modern office procedures and methods, such
• as MS Office Suites and statistical databases.
• Knowledge of operational characteristics, services, and activities of assigned functions, programs,
• and departmental operations.
• Work organization and office management principles and practices.
• Processes, procedures, and practices of budget preparation and administration.
• Basics principles and practices in establishing and maintaining files and information retrieval systems.
• Communication techniques and strategies to facilitate responding to inquiries. • Administrative practices for office management.
• Basic principles of business letter and report writing.
• Principles and procedures of record keeping.
• Active learning: skills in understanding the implications of new information for both current and
• future problem solving and decision making.
• Analytical thinking: skills in analyzing data and/or information to address issues and problems.
• Utilizing personal computer software programs affecting assigned work and in compiling and
• preparing spreadsheets and reports.
• Ability to conduct transit operational research and analysis.
• Ability to prepare and analyze comprehensive reports.
• Sound judgment, high level of confidentiality and the ability to escalate issues when necessary.
• Strong attention to detail.
• Independent judgment, personal initiative, and resourcefulness.
• Strong written, verbal and presentation skills.
Preferred Knowledge and Skills:
• Business Process Improvement, Business Analysis, Readiness and Change Management, Communications, Project Management.
Physical Demands/Work Environment: • Work will be performed in a standard office environment and/or vi remote office. Sound Transit promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. It is the responsibility of all employees and temporary staff to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
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