Principal Cloud Engineer

Are you looking for more than just a job and want to make difference? If so, then join the National Student Clearinghouse talent community and discover your impact today We are a nonprofit, nongovernmental organization and the leading provider of educational reporting, data exchange, verification, and research services. Serving the education, workforce and learner communities has been at the heart of our mission for over 30 years. Our work performed in a trusted, secure, and private environment provides numerous time- and cost-saving benefits to students, schools, administrators, and requestors. About the Role: We are seeking a Principal Cloud Engineer with the proven ability to design and support a multi-cloud environment. These environments will support our large data centric applications in conjunction with The Clearinghouse's vision and mission. You will be a key contributor in the Digital Transformation effort reengineering and migrating applications from on premises to multi-cloud environments. Implementing a highly available infrastructure is key to the success of The Clearinghouse. You will lead the team in providing root cause analysis while troubleshooting resolutions. The Principal Cloud Engineer works as part of a team responsible for operating and maintaining multi-cloud infrastructures with a focus on security, reliability and cost optimization. The Clearinghouse is modernizing its application portfolio to be hosted in a hybrid cloud environment from its current on-premises environment. This modernization effort will also include migrating to an open-source technology stack. This position works on a team in an Agile/Scrum environment where the focus is on the teamwork and ownership of each project. The ideal incumbent has a drive for learning new things, has a desire to mentor others and is passionate about engineering end-to-end technical solutions. A commitment to collaborative problem solving, sophisticated and simplistic design, and product quality are essential. Currently, this is a remote-first position, and this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office or be willing to travel to our office in Herndon, when required. How You Contribute: Demonstrate NSC's competencies, which align with our corporate values. Manager will provide more detail to candidates as needed. Core Competencies include: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic. Customer Focus: Research new technologies and make recommendations to management. Actively participate in the reengineering and migration of on-premise applications to a multi-cloud environment. Support applications in a multi-cloud environment comprised of custom-built applications, SaaS solutions, and open-source components. Ensure all application services are monitored and performance meets or exceeds established SLAs. Administer access, rights, and privileges to Clearinghouse staff in one or more cloud environments (e.g., AWS, OCI, Azure, etc.). Ensure continuous operation of servers and components through effective patch management, backup and archival of data, and ensuring that monitoring/alerting needs are met. Develop, maintain, configure, and monitor the infrastructure. Rapidly respond to production issues, diagnose problems, troubleshoot and develop innovative technical solutions. Optimizes Work Processes: Create, maintain, and operate all servers and infrastructure devices including troubleshooting, patching, backups, monitoring and alerting, architectural and operational documentation, creating and managing VPC, URL proxies, and Bastion Hosts. Develop and deploy automation infrastructure as co e using the AWS Cloud Formation templates as part of the using CI/CD process. Ensure that any infrastructure deployed is correctly sized based on the environment needs and projected volume of data/transactions tools. Ensure all application components are monitored, performance is baselined, and actual performance meets or exceeds established SLAs. Automate processes such as Disaster Recovery (DR). Collaborates: Ensure all application components are monitored, performance is baselined, and actual performance meets or exceeds established SLAs. Collaborate with team members to deliver technical solutions in an agile team environment. Independently lead the teams problem solving efforts. Present design solutions to the Architecture Review Board (ARB) for approval. Collaborate with Enterprise Architecture and ARB members to develop and refine designs prior to presenting to the ARB. Communicates Effectively: Actively participate with scrum teams in the development of new functions and features by provisioning needed services, assigning access levels, and developing cloud formation templates to deploy infrastructure as software in all environments. Effectively monitor cloud optimization strategies, budget planning, governance, and reporting within AWS and Azure. Create and maintain system documentation (e.g., network/system architecture, daily operational procedures, disaster recovery procedures, and checklists) for both on-premise and cloud hosted systems. Monitor system components and application processing to proactively identify incidents, resolve issues, and participate in root cause analysis. Collaborate and share knowledge with team members. Be Open and Authentic: Establish and maintain a strong working relationship with all team members. Demonstrate openness with positive intent for entertaining new perspectives and ideas. Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. What You Bring to the Table: Bachelor's degree in Computer Information Systems, Computer Science or other related technical field or some equivalent combination of education and experience. including through military service will also be considered . 10+ years of overall IT experience and 5 years of experience in roles supporting IT infrastructure. 5+ years of related multi-cloud-based IT infrastructure experience. Experience with: Managing and monitoring AWS SysOps using tools such as Cloud Watch, Cloud Trail, and X-Ray, etc. Experience in traditional infrastructure migration to a multi-cloud environment Working knowledge of SVN, GIT, and AWS Code Commit. Cloud security using Guard Duty, WAF Rules, Service Policies, Guard Rail, AWS Control Tower IAM Roles and Policies. Networking Elastic Load Balancers (ELB), VPN, Transit Gateway, Direct Connect and VPC Peering. Windows and/or Linux operating system experience in administration and troubleshooting. System installation of high availability/fault tolerance IT environments, including cloud, networking, and back- end data systems. Collaborating with application support teams, architects, and others in support of IT projects. Disaster Recovery planning and execution. Demonstrated ability to provide backup system operation. Familiarity with the ITIL service delivery, including system process