Host/Expo

1 month ago

Lititz, United States Tied House Full time
Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

  • Greet guests upon arrival and assist with seating them at their tables
  • Manage reservations and waitlists using a computerized system
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up private events
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down tables and sweeping the floor
  • Help maintain a clean and organized dining room

    Deliver food to tables
  • Other duties as assigned
Qualifications:
  • Previous experience as a host or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Flexibility to work evenings and weekends as needed
Perks:
  • Competitive salary
  • Employee discounts on food and drinks
  • Positive and supportive work environment