Bus Operator

Description

•Operates various types of transit buses in accord with RATP Dev/GTA policies, directives and procedures and in compliance with Federal and North Carolina laws and regulations.

•Maintains a working knowledge of current bus routes and stops within the service area as well as the current fare structure and bus pass programs.

•Conducts self in an appropriate manner at all times, while working in a diverse environment, assuring a professional quality of service to all external and internal customers. This includes properly answering questions and solving transit related concerns of customers.

•Aids customers with disabilities, including assistance in boarding and de-boarding, safely securing wheelchairs and announcing stops.

•Inspects assigned transit bus for mechanical problems. This includes conducting an external/internal visual inspection of the transit bus and pre-testing all necessary equipment, operating/safety devices and transit bus controls for use while in service.

•Completes reports accurately and legibly.

•Performs various physical duties to successfully complete job responsibilities. These can include but are not limited to, boarding and deboarding transit buses, operating the wheelchair lift/ramp, assisting mobility impaired passengers board or de-board transit buses, securing wheelchairs using a 4 tie down restraint system, lifting the bike rack, lifting baggage compartment doors as may be required.

Requirements

•Effective oral and written communication skills and ability to effectively communicate with employees at all levels of the organization and general public.

•Comprehensive knowledge of RATP Dev USA/GTA policies.

•Ability to problem solve under stressful conditions.

•Ability to establish and maintain effective working relationships with a diverse population.

•Ability to effectively manage customer conflicts.

•Ability to work in a Team environment.

Additional Requirements:

•Must be at least 21 years of age

•Must have a valid Class B Commercial Driver License, with passenger endorsements.

•Must demonstrate a stable work history. Applicants should be prepared to provide additional employer information in cases where previous employment cannot be otherwise verified.

Driving Record

•Driving records must not reflect moving violations within the last 3 years.

•Have a safe driving record with no DUI conviction during the past ten (10) years, verified by a third party multi-state record check and no felony convictions for violent crimes.

•Criminal and Pre-Employment Background Record.

Physical Requirements Include Ability to:

•Sit for extended periods of time

•Lift, push, pull, and carry tools, objects, or equipment above shoulder level without assistance

•Move up and down stairs easily

•Reach overhead and below the knees, including bending, twisting, pulling, and stooping

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