Genesys Developer

Role name: Developer Role Description: ¿ Developing Workflows¿ Application Upgrades¿ Providing Architecture Solutions and Design changes Competencies: Genesys Engage, CTI Genesys, Genesys Inbound Voice Experience (Years): 10 & Above Essential Skills: ¿ Genesys Framework , Eservices, VOIP routing multisite.¿ Genesys Composer Routing ¿ Genesys Reporting(GXCI)¿ Genesys WFM(Forecast Scheduling) ¿ Genesys Recording (Screen and Voice)¿ Genesys Workspace Edition¿ Knowledge of Omnichannel for Customer Service¿ Experience in Agile software development and SCRUM methodology.¿ Strong understanding of Cloud concepts - IaaS, PaaS, SaaS¿ SQL database concepts Desirable Skills: Pure engage, Composer, ORF URN Country: United States

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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