Parts Counter Sales Representative

Job Description Are you great with people and possess mechanical or parts aptitude? Do you enjoy working in situations where no two days are the same and you can continually learn new things? TCI is looking for a customer-oriented Parts Counter Sales Representative. This role requires strong interpersonal skills to sell commercial vehicle and equipment parts to external customers in person or over the phone. This position will work first shift. WHAT WE OFFER: 401(k) with company match Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance Paid time off including paidvolunteer time Disability insurance FSA and HSA options Company paid Life and AD&D insurance Maternity leave Employee assistance program Wellness program Company paid uniforms Company paid boot allowance OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications and obtain new ones Tool insurance at no cost Company-supplied specialty tooling WHAT YOU'LL DO: Sell parts over the counter or on the phone in a dynamic, fast-paced environment. Use provided resources to look up parts and technical information, determine parts inventory, and locate stock in-house or within the greater TCI network in a timely manner. Execute all sales transactions accurately, thoroughly, and promptly per TCI policies including signatures, credit card verification, and customer identity. Promptly schedule orders for daily shipment, delivery, or customer pick-up. Issue credits for returned parts, ensuring that the original invoice or its reference number is available to verify purchase price. Routinely follow-up with customers on order status, estimates, or to provide routine sales calls to current and potential customer base. Accurately enter part numbers to determine parts costs on repair orders.