Reservations Agent

2 weeks ago


New Orleans, United States Avion Hospitality Full time

The Windsor Court seeks a Reservation Sales Agent to join our team. The ideal candidate will handle reservations in a friendly and efficient manner and quote available rates to maximize room revenue and average rates according to luxury standards. The Reservation Sales Agent will handle upwards of 75+ incoming calls per day and pursue sales opportunities to sustain the inbound sales program.

Responsibilities:

- Handle incoming calls and inquiries with a dedication to customer service excellence

- Quote available rates to maximize room revenue and average rate according to luxury standards

- Pursue sales opportunities and capture business leads to sustain the inbound sales program

- Demonstrate a solid understanding of our customers, our products, our competitors, and our industry

- Maintain accurate and up-to-date knowledge of all hotel products, services, pricing, and special promotional offers

- Provide exceptional customer service to all guests and potential guests

- Maintain a positive and professional attitude at all times

- Meet and exceed established sales goals and performance metrics

Benefits:

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage

• Paid Time Off

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Employee Assistance Program

• 401k Retirement Plan

• Discounted Parking

Requirements

- High school diploma or equivalent preferred

- Minimum of 1 year of experience in customer service or sales services

- Excellent communication and interpersonal skills

- Ability to handle upwards of 75+ incoming calls per day

- Strong attention to detail and organizational skills

- Ability to work independently and as part of a team

- Proficient in Microsoft Office and reservation systems

- Ability to work a flexible schedule, including weekends and holidays



  • New Orleans, United States Windsor Court Hotel Full time

    Description Lead Reservation Agent Windsor Court is seeking a Lead Reservation Agent to join our team. The ideal candidate will handle reservations friendly and efficiently, quoting available rates to maximize room revenue and average rates according to luxury standards, as well as be the main point of contact for our specialty accounts, such as Virtuoso...


  • New Orleans, Louisiana, United States Caesars Entertainment, Inc Full time

    The Reservations Agents at Harrah's Call Center are well-informed, courteous team members who provide our customers and Casino Marketing Teams excellent customer service and assistance.The Reservations Agent assists customers including but not limited to Gold, Platinum, Diamond and Seven Stars members with reservations needs on all levels of Direct Marketing...

  • Reservations Agent

    4 weeks ago


    New Orleans, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is partnering with Ace Hotel to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Ace Hotel Job DescriptionSUMMARY Atelier Ace is the in-house creative studio that develops and operates Ace Hotel, Sister City, Maison de la Luz, and their...

  • Reservations Agent

    1 week ago


    New Orleans, United States Avion Hospitality Full time

    The Windsor Court seeks a Reservation Sales Agent to join our team. The ideal candidate will handle reservations in a friendly and efficient manner and quote available rates to maximize room revenue and average rates according to luxury standards. The Reservation Sales Agent will handle upwards of 75+ incoming calls per day and pursue sales opportunities to...

  • Reservation Agent

    4 days ago


    New York, United States Tech Connected Full time

    **Job Location**: New York City **Position**: Reservation Agent **About the Role**: We are excited to announce an opportunity for a dedicated and detail-oriented individual to join our team as a Reservation Agent. In this role, you will play a crucial part in ensuring a seamless booking experience for our customers, assisting them with reservations,...

  • Reservations Agent

    3 weeks ago


    New York, United States The Pod Hotels Full time

    Job DescriptionJob DescriptionExcellent communicator in both written and verbal.Able to provide superior customer service at all times and work through guest concerns in an efficient manner.Responsible for entering, checking, and monitoring all reservation transactions.Check reservation transaction register to ensure accurate arrival lists are available to...


  • New York, United States Hotel Barrière Fouquet's Full time

    Work in the amazing neighborhood of Tribeca, and meet some of the most interesting guests and employees the you will ever get to know. Love what you do and do what you love!Hotel Barrière Fouquet's - New York is seeking for an experienced and customer-oriented Hotel Reservations Agent to manage recording and processing of...


  • New York, New York, United States Hotel Barrière Fouquet's Full time

    Work in the amazing neighborhood of Tribeca, and meet some of the most interesting guests and employees the you will ever get to know. Love what you do and do what you loveHotel Barrière Fouquet's - New York is seeking for an experienced and customer-oriented Hotel Reservations Agent to manage recording and processing of reservations....

  • Front Desk Agent

    2 weeks ago


    New Orleans, United States Aimbridge Hospitality Full time

    Pays $17.50/hr with parking included! Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilit Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Guest Service Agent

    3 weeks ago


    New Orleans, Louisiana, United States French Quarter Guest Houses Full time

    Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and...

  • Guest Service Agent

    3 weeks ago


    New Orleans, Louisiana, United States French Quarter Guest Houses Full time

    Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and...


  • New York, United States Sustainable Pathways Consulting Full time

    Job Title: Internet-Based Reservation Agent (Virtual) Location: Remote Job Description: As a Remote Internet-Based Reservation Agent, you will play a crucial role in assisting our clients with their travel arrangements and ensuring seamless booking experiences. Operating entirely online, you will utilize your excellent communication skills and in-depth...


  • New York, United States Sustainable Pathways Consulting Full time

    Job Title: Internet-Based Reservation Agent (Virtual)Location: RemoteJob Description:As a Remote Internet-Based Reservation Agent, you will play a crucial role in assisting our clients with their travel arrangements and ensuring seamless booking experiences. Operating entirely online, you will utilize your excellent communication skills and in-depth...


  • New York, United States Sustainable Pathways Consulting Full time

    Job Title: Internet-Based Reservation Agent (Virtual) Location: Remote Job Description: As a Remote Internet-Based Reservation Agent, you will play a crucial role in assisting our clients with their travel arrangements and ensuring seamless booking experiences. Operating entirely online, you will utilize your excellent communication skills and in-depth...

  • Night Auditor>

    1 day ago


    New Orleans, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hampton Inn New Orleans French Qtr [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...


  • New York, United States Aimbridge Hospitality Full time

    $17.00/ HRFULL-TIME, MUST HAVE BOTH AM (7 AM-3 PM) AND PM (3 PM-11 PM) AVAILABILITYWEEKEND AVAILABILITY NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling Guest Service, Agent, Hospitality, Operations, Hotel, Reservations

  • Night Auditor>

    2 weeks ago


    New Orleans, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 910 Iberville Street [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily reports and distribute to management; Assist guests with check-in and check-out...


  • New York, United States Aimbridge Hospitality Full time

    $17.00/ HRFULL-TIME, MUST HAVE BOTH AM (7 AM-3 PM) AND PM (3 PM-11 PM) AVAILABILITYWEEKEND AVAILABILITY NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    4 weeks ago


    New Orleans, United States Best Western Plus Full time

    Summary / Job Purpose Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out. ...

  • Guest Service Agent

    2 weeks ago


    New York, United States Hotel in Midtown Full time

    We are looking for a full time Guest Service Agent who is looking to start a career in Hospitality Management. Our ideal candidate would be a personable individual who is capable of multitasking in a high pressure environment. When joining our team at the Front Desk you would be responsible for (but not limited to) the following: Greeting guests throughout...