Associate, Retail Sales

Found in: Lensa US P 2 C2 - 2 weeks ago

Las Vegas, United States Resorts World Las Vegas Full time

Overview:

Our Culture:

At Resorts World Las Vegas, our culture is YOU. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up.

Summary Statement:

The Retail Sales Associate is responsible for personalizing an original, slightly unconventional retail experience that is sure to surprise and delight. The special sales techniques of the Sales Associate will pique guests' curiosity and indulge their passions in our bustling urban neighborhood. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices, and procedures.

Job Duties:

Primary Job Duties: Includes, but is not limited to:

  • Assist customers with purchasing merchandise, including alcoholic beverages/products.
  • Assist with store recovery and stock room organization.
  • Cross-perform in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.
  • Handle all customer issues in a friendly and helpful way, calling a member of the store operations team when needed.
  • Obtain and maintain position-specific licensing.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Other duties as assigned.


Qualifications:

Competencies: Includes but is not limited to:

  • Ability to process transactions using our POS terminals.
  • Ability to effectively communicate in English.
  • Excellent customer service skills.
  • Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

  • At least six months of customer service experience.
  • Previous experience working in a large, luxury resort setting.
  • At least 21 years of age.
  • High School diploma/GED equivalent

Minimum Education and Experience:

  • High School diploma/GED equivalent

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States
  • Position required licenses

Core Job Responsibilities:

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

  • Everyone is an Ambassador No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
  • Everyone works in Safety If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
  • Everyone works in Security If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
  • Everyone works in EVS If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
  • Everyone works in Guest Experience If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

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