Advancement Operations Associate

4 weeks ago

Naperville, United States North Central College, IL Full time

Employment Status: Administrative Description of Key Responsibility: + Assist the Director of Development in creating an efficient and effective data-driven philanthropic activity management system, and developing the data-based solutions to support key fundraising initiatives and campaigns. + Provide fundraising and engagement analytics as needed to help the College assess philanthropic performance and adherence to stewardship best practices. Examples include but are not limited to: monthly performance reports, proactive prospect recommendations, analysis and reporting on pledge reminders, scholarship fund reports & reconciliation of academic department restricted funds. + Understand the data structures within CRM Advance to audit and monitor data elements for consistency and accuracy and compliance with the North Central College fundraising policy. + Partner with Advancement Services to ensure integrity of gift processing and application of best practices and gift acceptance policy as well as proper reporting and recognition. Provide assistance in gift entry/data management and maintain online giving forms as needed. + In partnership with others on the Institutional Advancement team, monitor and manage a stage aging/moves management system based upon targeted research that drives mutually agreed upon cultivation and solicitation strategies for donors and prospects. + Conduct research to identify and qualify annual and major gift prospects in response to specific requests made by the President, the VP for Institutional Advancement, the Executive Director of Institutional Advancement and others. Partner with fundraisers to help create donor overview briefs and/or donor profiles while maintaining standards of privacy and confidentiality with all data. + Manage existing dashboards and reports that pertain to Institutional Advancement operations and individual Gift Officer productivity and performance analysis, and assess portfolio penetration, proposal yield rates, and stage aging on a regular basis. + Conduct fundraising trend and regression analyses and forecast expected outcomes. As part of fundraising trend and gift analysis, collaborate with the entire Advancement Team to ensure accuracy of data entry and enforce good data entry practices. + Stay current with computer technology, best practices, and research methodologies, as well as news and other trends that impact fundraising, prospect management and research. + Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. + Other duties as assigned. OTHER KEY RESPONSIBILITIES + Support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan. + Demonstrate a strong commitment to continuous quality improvement. + Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. Education/Training: Bachelor’s Degree Required Experience: Experience with and strategic use of advanced CRM tools, manipulating, and retrieving data is preferred. Experience and expertise in advanced Excel functions is highly desired. Ideally, work related experience will have been gained in a complex, national, non-profit organization with a significant base (300k +) of members and donors. Prior experience involving raising funds through multiple channels with complex donor segmentation and data metrics is preferred. Licenses or Certifications: A valid driver’s license and acceptable driving record is required Position Summary: The Advancement Operations Associate is responsible for supporting the process of data-driven decision making to improve the effectiveness of North Central College’s fundraising and engagement activities. This position will report to the Director of Development and will provide reliable and timely quantitative data aligned with the College’s philanthropic activities including, but not limited to, the annual solicitation and engagement sequence, gift processing, and ongoing assurance of data integrity and accuracy. The Advancement Operations Associate is a key cross-functional partner within the Office of Institutional Advancement and will support the Director of Development in all aspects of the College’s fundraising and engagement initiatives by providing critical insights and applying data analytics to better understand fundraising progress and results.

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