IVR Genesys

3 weeks ago


Malvern, United States Diverse Lynx Full time
Job title:- IVR Genesys
Location:- Malvern PA (Onsite)
Job Type:-Fulltime

Responsibilities:
  • Client infrastructure proactive reboots for system health and performance.
  • Monthly Maintenance changes support and other organization wide changes support as required.
  • Genesys Cloud Development & support for the enterprise org which avoid Genesys PS engagement on minor enhancement requests from business


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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