Rooms Controller

4 weeks ago

Hilton Head Island, United States Marriott Vacations Worldwide Full time

JOB SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. CORE WORK ACTIVITIES Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

  • Rooms Controller

    2 weeks ago

    Hilton Head Island, South Carolina, United States The Westin Hilton Head Island Resort & Spa Full time

    Additional Information Full Time, Up to $500 Sign On BonusJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssign room...

  • Rooms Controller

    2 weeks ago

    Hilton Head Island, United States Marriott International Inc Full time

    Additional Information Full Time, Up to $500 Sign On Bonus Job Number 24075793 Job Category Rooms & Guest Services Operations Location The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...

  • Rooms Controller

    5 days ago

    Hilton Head Island, United States Marriott International Inc Full time

    Additional Information Full Time, Up to $500 Sign On Bonus Job Number 24075793 Job Category Rooms & Guest Services Operations Location The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...

  • Rooms Controller

    11 hours ago

    Hilton Head Island, South Carolina, United States Marriott Vacations Worldwide Full time

    JOB SUMMARYAssign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations...

  • Rooms Controller

    4 days ago

    Hilton Head Island, United States Marriott Vacations Worldwide Full time

    JOB SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm...

  • Rooms Controller

    4 days ago

    Hilton Head Island, South Carolina, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.JOB SUMMARY Assign room according to guest...

  • Rooms Controller

    4 days ago

    Hilton Head Island, United States Marriott Vacations Worldwide Full time

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Assign room according to guest...

  • In Room Dining Server

    2 weeks ago

    Hilton Head Island, United States Marriott Full time

    **Additional Information** Full Time, Up to $500 Sign On Bonus **Job Number** 24046913 **Job Category** Rooms & Guest Services Operations **Location** The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

  • In Room Dining Server

    14 hours ago

    Hilton Head Island, United States Marriott Full time

    **Additional Information** Full Time, Up to $500 Sign On Bonus **Job Number** 24046913 **Job Category** Rooms & Guest Services Operations **Location** The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

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    1 month ago

    Hilton Head Island, United States Red Roof Full time

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    2 months ago

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    2 months ago

    Hilton Head Island, United States Red Roof Full time

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    2 months ago

    Hilton Head Island, United States Red Roof Full time

    ** Housekeeper - Part-Time (Paid Time Off$)** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE003022 Showing 1 location **Job Details** **Description** ****$500* SIGN-ON BONUS AFTER 90 DAYS!!!**** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning...

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    5 days ago

    Hilton Head Island, United States Red Roof Full time

    ** Housekeeper - Full-Time (Paid Time Off & Benefits$)** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE003020 Showing 1 location **Job Details** **Description** ****$500* SIGN-ON BONUS AFTER 90 DAYS!!!**** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of...

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    6 days ago

    Hilton Head Island, United States Red Roof Full time

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    Hilton Head Island, United States Omni Hotels Full time

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    Hilton Head Island, United States Omni Hotels Full time

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    3 weeks ago

    Hilton Head Island, United States Omni Hotels Full time

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