Corporate Banking and Transverse Systems Lead
4 weeks ago
Type: Full time permanent
Location: New York City, NY ( 3 days onsite and 2 days remote)
Duration: Perm
nnual Salary: Market Standard
Job Description:
The Corporate Banking and Transverse Systems group of a reputable bank is looking for a talented Track lead/manager with past experience in Commercial Banking and Credit risk to oversee software development and application production support activities for Commercial Banking, Credit Risk and Payments applications over multiple technology stacks. The lead/manager will be responsible for overall delivery by resources and will be the face to customer. S/he will own the applications under his/her preview and manage end to end delivery and will be the critical interface between on site and offshore development teams. This vital role comes with the below responsibilities.
Responsibilities:
- Direct management of a team of application developers and support resources
- ccountable for all phases of the development process analysis, design, development, testing, implementation and documentation.
- Collaborate with client partners to review requirements, ensuring they are clear, concise and understood by the developers
- Collaborate with offshore resources ensuring adherence to our processes and standards
- Collaborate effectively with all team members as well as hold regular team meetings.
- Collaborate with management to improve and customize management reports
- Monitor and continuously improve key service delivery processes
- Monitor and ensure adherence to housekeeping practices
- Provide status reporting of team activities, inform of accomplishments, issues and risks. The track lead interacts with both onsite and offshore senior and junior resources to ensure on-time, quality deliverables.
- Lead and motivate the team to be productive, produce quality and stretch to learn the business they are supporting. Strive for continuous improvements of our processes, applications, communications and people.
- Guide, coach and mentor the team on best practices. Ensure they are supported with any required training.
- Facilitate problem solving and collaboration
- Provide status reporting of team activities against plan or schedule, ensure task accomplishments are communicated along with any risks, issues and statuses. Escalate issues that cannot be supported by the teams and serve as the focal point to communicate and resolve interface and integration issues with other teams (infrastructure, release management, change management, QA, DBA and application teams) both onshore and offshore.
- Ensure all handovers are covered and liaise with onshore team as appropriate.
- rrange, assign, adjust and monitor shifts to have apt coverage
- Coordinate escalation and resolution of major service issues.
- Prioritize issues raised and ensure satisfactory resolution
- Implement the required policies and procedures for the incident, problem and change management
- Create and/or review estimations for projects and work closely with the PM to ensure project milestones are resourced and are met while ensuring adherence to the clients SPLC.
- Experience in Commercial Banking and Credit Risk is a must for this role
- 8+ years as an Application Developer with a proven commitment to best practices (coding, testing, documentation)
- Hands on database experience and the ability to design and compose high level SQL Queries
- Very good understanding Windows based Network Architectures and functions, such as Batch Jobs (Control M), Application Server Configuration and Data Base Performance
- Preferably has worked largely in Commercial Banking and Credit risk environments
- Risk identification and mitigation planning along with issue resolution
- Lead and motivate team to handle work and complex situations
- Must have excellent communication, presentation and stakeholder management skills
- Must have good organizational skills with the commitment to improve the team in this area
- bility to manage multiple concurrent requests, projects, problems etc. across the domain
- Strong knowledge of ITIL, integration across IPC (Incident, Problem & Change Management
- pplication Production Support experience in a fast-paced environment
- Has a thorough knowledge of what client service is and a strong commitment to ensure they provide solid client service to CACIB
- Prior experience working to meet SLAs and Service Level Management
- 3+ years experience in successfully supporting multiple applications simultaneously
- Should have experience in project management and delivery
- Excellent communication skills (verbal and written)
- Strong people manager with the ability to identify gaps quickly and ensure they are remediated
- bility to review technical and functional documents and drive to quality standards
- Good Written and verbal communication
- Bachelor in Engineering or Technology with Computers or IT stream/MC
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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