Busser

4 weeks ago

Knoxville, United States Ruths Chris Full time

** Busser**

**Job Category****:** Tipped employee **Requisition Number****:** BUSSE03354 Showing 1 location **Job Details**

**Description**

**ESSENTIAL JOB FUNCTIONS:**

- Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.

- Obtains station assignments from hostess/host or Manager-on-Duty at the start of the work shift, correctly completes all assigned opening and side work duties in a timely manner.

- Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar.

- Removes dishes, silverware, glassware and all other items when guests are finished with entre course.

- Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the decoy system, placing them in prescribed area for proper disposition.

- Clears all table items after Guest is finished and has left table.

- Resets vacated tables according to the procedures stated in the RCSH training materials.

- Communicates to the service staff any requests or needs of the guest.

- Assists service and steward staff in spot cleaning in dining room, as needed.

- Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.

- Performs all closing duties/side work before end of shift.

- Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.

- Performs all duties and maintains knowledge of all standards and procedures, as stated in the *RCSH Employee Training Packet Busser*.

- Additional duties as assigned.

**COMPETENCIES/PERSONAL CHARACTERISTICS:**

*Guest First Mindset*

* Demonstrates a Guest first mindset, placing a high priority on the Guest experience

* Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

**JOB REQUIREMENTS:**

* Excellent customer service skills and a strong work ethic

* Understanding of proper food handling and sanitation procedures

**PHYSICAL DEMANDS:**

* While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

* Ability to read, speak, and understand communication in English

* Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 35 pounds on a frequent basis

* Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis

* Must be able to communicate effectively and listen attentively

**WORK ENVIRONMENT:**

* Position involves work on afternoons, nights, weekends, and holidays, as required

* Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke

* Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

**NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal Opportunity Employer.**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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