IT Procurement Analyst

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview

The IT Procurement Analyst will provide high quality procurement support services, through supply chain management, inventory management, purchase reconciliation, and license/subscription renewal. They will work closely with the IT Support team to ensure the ongoing reliability of technology at Dutch Bros Coffee. This will require a thorough understanding of our IT processes, SLA's, and departmental goals to work with various departments across the organization.

Job Qualifications

• Associate's degree in a related field, or 2 years additional experience, required
• Minimum of 1 year experience in an IT Procurement or related position, required
• General understanding of inventory management, asset management, licensing, purchasing, etc.

• This position is located in Phoenix, AZ, and is required to be in office 4 days a week

• Analytical Thinking
• Asset Management
• Change Controls
• Contract Management
• Financial Acumen
• Inventory Management
• Procurement
• Technical Knowledge
• Vendor Management

• Resolve complex invoice and goods receipt exception items
• Assist with the processing of telecom invoices so that they may be processed and paid promptly
• Identify opportunities for process improvement in IT procurement and billing.
• Work with the receiving department to facilitate the timely action of all goods receipts in ITSM
• Develop and maintain standards for inventory thresholds and schedules.
• Generate company Purchase Orders (POs) and manage each through purchase approval process
• Routinely and proactively update key stakeholders with status of procurement initiatives and client on-boarding exercises
• Conduct financial analysis ensuring optimal decision making for buying goods and services
• Participate in the negotiation and the review of vendor agreements
• Analyze and implement process improvements that streamline operations and raise the quality of procurement services
• Attends the weekly AP/IT collaboration meeting
• Maintain an adequate supply of routine supplies for the IT department and users.
• Process and follow through to completion on RMA's and ordering discrepancies
• Track, report, and coordinate receipt of purchased goods
• Work closely with our finance teams to reconcile purchasing monthly
• Work with vendors to automate reporting, alerts, reconciliation, and billing

• Maintain inventory of IT assets at our corporate offices and retail shops
• Maintain, catalog, and renew systems' licenses and support contracts
• Pull reports on company assets and compliance of software installation processes, including but not limited to: MDM, antivirus, RMM, MDR, MFA, etc.
• Participate in the remediation of deficiencies regarding software compliance standards
• Prepare audit of inventory records across various IT systems
• Reconcile inventory reports while comparing inventory discrepancies between systems
• Identify improvement opportunities in workflows and systems to prevent future discrepancies
• Automate ITSM and inventory processes to improve consistency and reliability

• Compile and deliver open order, purchase history, vendor history reports to IT management on as needed basis
• Analyze purchasing data and generate monthly reporting
• Maintain accurate records required for renewals, maintenance agreements, purchase orders and software harvesting, and track software assets
• Work with finance to ensure that all new vendor requirements are fulfilled and in compliance
• Effectively and efficiently communicate with vendors and suppliers to resolve transaction issues and sustain productive relationships
• Provide analysis and reporting regarding supplier purchasing performance and purchase history to IT leadership
• Assist IT leadership in conducting quarterly business reviews with key suppliers
• Ensure vendor practices are in line with contractual terms and conditions
• Perform inter-company transfer process relating to general Purchase Order costs allocations
• Assist RFQ/RFI/RFP initiatives, analyze data to ensure optimal pricing
• Support company-wide efforts relating to implementation of D365 ERP system
• Other duties as assigned

• Occasionally move or lift office items
• Must be able to work in an office environment
• Must be able to communicate in an effective manner to perform job duties
• Vision must be good or corrected in order to perform essential job duties
• Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties
• Ability to read and write in English in order to process paperwork and follow up on any actions necessary
• Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment