Poker ChipRunner/Cashier

** Poker ChipRunner/Cashier**

**Job Category****:** Casino Games **Requisition Number****:** POKER001844 Showing 1 location **Job Details**

**Description**

**Pay Range: $12.00 per hour plus tips**

This position provides guest relations and services to guests desiring to sign up for and participate in a card game. This position is also responsible for conducting monetary transactions and accounting for completed transactions, by personally performing the following duties, as well as demonstrating the GILA WAY.

**DUTIES AND RESPONSIBILITIES**

* Promotes and provides excellent guest service experiences to both internal and external guests.

* Identifies, establishes and inspires guests to sign up and participate in table games.

* Efficiently runs chips for both guests and dealers.

* Calls guests to the poker room in a professional and friendly manner.

* Runs the board, making interest checks and call downs to start new games.

* Seats new guests at games of their choice by properly managing guest lists.

* Advertises available seats in the poker room in an effort to increase player participation.

* Ability to acknowledge guests during busy times to ensure they will be handled quickly and in a professional manner, which includes initial greetings, eye contact, and positive attitude.

* Ability to effectively and professionally answer telephones, take messages and pages and deliver them to guests and team members in an efficient and professional manner.

* Must maintain a working knowledge of all promotional events and be able to communicate them to guests.

CASHIER DUTIES

* Verifies cash/chips at the completion of counts (Poker tables, tips).

* Prepares and verifies all tip tax deposits if necessary.

* Performs cash strap 100 bill quantities verifications and countdowns at beginning of work shift and during work shift when necessary.

* Performs accurate data input and error corrections into computer logs.

* Safeguards casino bankroll and maintains an accurate accountability of all funds in the cashier drawer.

* Verifies documents and paperwork to ensure it is completed correctly.

* Receive and/or disperse tournament entry fees.

* Maintains basic to intermediate knowledge in identifying counterfeit currency and fake identification.

* Safeguards all casino assets in accordance with established policies and procedures.

**EDUCATION and/or EXPERIENCE**

* High School Diploma or equivalent preferred.

* Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.

* Must possess excellent guest service skills, be a self-starter with the ability to multitask, follow up and complete tasks in a timely manner with minimum supervision.

* Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.

* Strong interpersonal and communication skills, both verbally and oral.

* This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

**Important Notes**

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**