Service Cashier

King Buick GMC is seeking customer facing Cashier to work with our team and large customer base. King Buick GMC has been in business since 1926 and we are the #1 Buick GMC dealership in the state of Maryland. One of our biggest assets is our great ownership and family culture. Every employee of King Buick GMC is considered part of our family and we are always looking to add more members to our family. Come join our team

What we offer:

* Competitive payment options

* 401k

* Paid Vacation

* Training Certification Reimbursement

* Great tenure - 9.6 years average

* Opportunity for internal promotion and career growth with company

* Family-oriented and friendly work environment

Responsibilities:

* Meet and greet customers in a professional manner

* Be friendly, professional, courteous and efficient when working with all customers and employees

* Calculate the customers bill using the dealerships computer system.

* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

* Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.

* Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.

* Assist the Service Manager with various clerical duties as needed

* Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.

* Refer customers who have additional questions to the service advisor or other appropriate individual.

* Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

* Give cash refunds accurately to customers for approved returned merchandise.

* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

* Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave

* Provide basic information to callers who have general inquires

Qualifications

* Demonstrated superior customer service skills

* Must be fluent in English and Spanish

* Excellent communication skills and high attention to detail

* Ability to multi-task

* Must have at least a high school diploma/GED

* Must have dealership and/or recent retail receptionist experience

* Must be able to work evenings and weekends

* All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks / drug testing

* Professional personal appearance

**Apply for Service Cashier**

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