A/R - Collection Associate

4 weeks ago


New York, United States B&H Photo Full time

Job Overview:

The Accounts Receivable department oversees the timely collection of payments owed from various customer purchases or other sources by which the company is due payment.

Under direct supervision, the A/R Representative processes basic orders for various customers. Each order is certified to be released for shipment and an invoice is generated to facilitate future payment. With each order, the Credit Rep. reviews the customers profile to update with new information and to collect on any outstanding invoices, if applicable.

Once the invoice is generated, the A/R Rep. proactively employs collection methods to ensure the timely payment of outstanding balances and to correct any order issues or problems. Additionally, the Rep. partners with the customers account manager to provide comprehensive customer service in the event of any issue.

Essential Responsibilities:

Inspects incoming order for accuracy and to identify issues

Approves the order based on customers creditworthiness and within limits of authority

Reviews customers account to correct inaccurate information and identify any outstanding payments

Interacts directly with customer to resolve credit and collection issues

Employs collection strategies for outstanding invoices on customers account

Partners with account manager to resolve any issues in a timely manner

Additional Responsibilities:

As assigned by supervisor

Specific Knowledge, Skills and Abilities:

Professional phone demeanor

Problem solving

Articulate communicator and analytical thinker

Knowledge of B&H policies and procedures

Excellent grammar skills and writing ability

Detail-oriented and quick thinker

Preferred Education, Experience and Licenses

+ Similar or relevant experience

+ Utilization of Microsoft Office programs

Job Details

Job Family Finance

Pay Type Hourly

Hiring Min Rate 22.5 USD

Hiring Max Rate 28 USD



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