Collections Specialist
2 weeks ago
Job Type
Full-time
Description
POSITION SUMMARY
The Collections Specialist is responsible for the business to business billing-related tasks such as reviewing paperwork, processing invoices, and reviewing lists of unbilled loads to ensure consistent and accurate billing. Receive and make inbound and outbound calls to collect outstanding receivables. Service customer by answering general inquiries, invoice questions and addressing customer concerns. Create a positive, respectful, friendly environment among peers, superiors and customers.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
- Locate and notify customers of delinquent accounts by email or telephone to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts.
- Reconcile discrepancies on assigned accounts.
- Advise customers of necessary actions and strategies for debt repayment.
- Responsible for properly having updated notes on all accounts once customer has been contacted regarding their account balance.
- Responsible for sending customers their monthly Accounts Receivable Statements
- Escalate collection issues timely to management.
- Persuade customers to pay amounts due within payment terms.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers.
- Work with appropriate personnel/departments to resolve any internal issues that is preventing a customer from paying their invoices within payment terms.
- Regular and predictable attendance.
REQUIRED EDUCATION / EXPERIENCE
- High School Diploma
- Previous B2B or commercial collections experience
- Collections 2 years
- Great Plains
- TMW, MS Excel
- Oral Expression- The ability to communicate information professionally in speaking so others will understand.
- Effective written communication skills needed for sending professional emails to a variety of audiences.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Mathematical Reasoning- The ability to choose the right mathematical methods or formulas to solve a problem.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Persuasion - Persuading others to change their minds or behavior.
- Time Management - Managing one's own time.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Computer Literacy: Ability to use Microsoft Office and Windows products to complete tasks. Ability to learn collection specific software.
- Must be able to sit at an office work station and talk on the phone for long periods of time.
- The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
- Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
- Competitive Pay
- Opportunity for career advancement
- Generous Vacation / Paid Time Off
- Paid Holidays
- 401K with company match from day 1
- Medical, Dental, Vision
- Basic and Supplemental Life Insurance
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.
-
Collections Specialist
2 weeks ago
Indianapolis, United States Creative Financial Staffing Full timeCollections Specialist: Are you a seasoned Collections Specialist looking for your next career move? Our client is seeking a highly motivated and detail-oriented professional to join our team. As a Collections Specialist, you will play a pivotal role in managing our accounts receivable and ensuring timely payments. Collections Specialist...
-
Collections Specialist
3 days ago
Indianapolis, United States Creative Financial Staffing Full timeCollections Specialist: Are you a seasoned Collections Specialist looking for your next career move? Our client is seeking a highly motivated and detail-oriented professional to join our team. As a Collections Specialist, you will play a pivotal role in managing our accounts receivable and ensuring timely payments. Collections Specialist...
-
Collections Specialist
1 week ago
Indianapolis, United States Milliner & Associates Full timeCollections Specialist Milliner & Associates, LLC is one of Indiana's finest Accounting, Finance, Human Resources, Administrative and Customer Service staffing firms. As specialized recruiters, we conduct searches for every imaginable accounting, finance, human resources, administrative and customer service function at every level. We distinguish...
-
Collections Specialist
4 days ago
Indianapolis, United States Milliner & Associates Full timeCollections Specialist Milliner & Associates, LLC is one of Indiana's finest Accounting, Finance, Human Resources, Administrative and Customer Service staffing firms. As specialized recruiters, we conduct searches for every imaginable accounting, finance, human resources, administrative and customer service function at every level. We distinguish...
-
Collections Specialist
3 weeks ago
Indianapolis, United States Location Services Full timeSummary/Objective As a Collections Specialist, you will be responsible for managing and overseeing the company's accounts receivable process. Your primary objective will be to ensure timely and efficient collection of outstanding debts while maintaining positive relationships with clients/customers.
-
Collections Specialist
4 weeks ago
Indianapolis, United States Venture Full timeJob DescriptionJob DescriptionDescription:POSITION SUMMARYThe Collections Specialist is responsible for the business to business billing-related tasks such as reviewing paperwork, processing invoices, and reviewing lists of unbilled loads to ensure consistent and accurate billing. Receive and make inbound and outbound calls to collect outstanding...
-
Collections Account Specialist
1 week ago
Indianapolis, United States Tom Wood Automotive Group Full timeMeet collection goals to allow for a performing portfolio and the credit advancement of our customers. Build relationships with customers to assure long term success of their accounts. Work with other members of the team to ensure customer satisfacti Account Specialist, Collections, Specialist, Accounting, Automotive, Account
-
Collections Account Specialist
4 weeks ago
Indianapolis, United States Tom Wood Inc. Full timeJob DescriptionJob DescriptionPremier Acceptance, a Tom Wood company, is looking to add a Collections Account Specialist to our team! Premier is a leading automotive financial lender. We work with a large number of franchise and independent dealers within Indiana, Ohio and Kentucky. Our team provides top-notch customer care throughout the life of the loan....
-
Authorization Specialist
3 weeks ago
Indianapolis, United States Hopebridge Full timeYou are mission-orientated and passionate about helping children and their families touched by Autism. As an Authorization Specialist you are responsible for providing exceptional customer service, collecting insurance information, and securing authorizations to help our families maintain coverage for services.Benefits and PerksMonday through Friday...
-
Foreign Language Specialist
4 weeks ago
Indianapolis, United States United States Army Full timeJob Overview: As a Foreign Language Specialist, you’ll go to the Defense Language Institute (DLI) for language training. There you will learn how to speak, listen, and read in your target language. During your time at DLI you will also be immersed in the culture of your target language’s region. Upon graduation of language training at DLI, you will be...
-
Accounts Receivable Specialist
6 days ago
Indianapolis, United States Indiana Public Schools Full timeThe Accounts Receivable Specialist is responsible for creating student invoices, billing student accounts, posting daily cash receipts, collections, and various GL account reconciliations. This position will be the main contact for parents. Essential Functions: * Create student invoices and bill student accounts as charges occur * Prepare and process cash...
-
Specialist Record Review- IN
1 week ago
Indianapolis, United States Versiti Full timeVersiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.Versiti brings together outstanding minds...
-
Administrative Specialist
3 hours ago
Indianapolis, United States Hire IT People, Inc Full timeJob Title: Admin SpecialistLocation: Indianapolis, IN Location (Onsite)F2F interview.Long term contract position.Assigned candidate will assist Infosys for the completion of the following tasks:1. Collect laptops both new and old from storage rooms within the office and carry out OS imaging as per procedure and make laptops ready for shipment at the...
-
Training Specialist
2 weeks ago
Indianapolis, Indiana, United States Marian University Full timeAs a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks a Training Specialist to promote our Catholic Franciscan mission and identity by supporting the LTSS in coaching and training school-based instructional coaches and provide support for professional development for the Literacy Cadre...
-
Fair Housing Specialist
2 weeks ago
Indianapolis, United States DaMar Staffing Full timeJob DescriptionClient Profile- A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.Job Summary- The fair housing specialist is responsible for engaging with potential clients including...
-
Fair Housing Specialist
3 days ago
Indianapolis, United States DaMar Staffing Full timeJob DescriptionClient Profile- A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach.Job Summary- The fair housing specialist is responsible for engaging with potential clients including...
-
Billing Specialist
1 month ago
Indianapolis, United States Quipt Home Medical Full timeJob DescriptionJob DescriptionDescription:We are rapidly growing leader in the provision of clinical respiratory equipment, DME and service that is seeking outstanding individuals to join our team of professionals. Due to our success, we are constantly looking for talented and qualified candidates.Position:Billing SpecialistBranch:At Home Health Equipment, a...
-
Marketing and Digital Campaign Specialist
1 week ago
Indianapolis, United States United Way of Central Indiana Full timeMarketing - Marketing and Digital Campaign Specialist M arketing and Digital Campaign Specialist M arketing United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need. This is...
-
Fair Housing Specialist
2 weeks ago
Indianapolis, United States DaMar Staffing Full timeJob Description Client Profile- A private, nonprofit civil rights/fair housing organization founded in 2011. Its mission is to ensure equal housing opportunities by eliminating housing discrimination through advocacy, enforcement, education and outreach. Job Summary- The fair housing specialist is responsible for engaging with potential clients including...
-
Clinical Research Specialist
2 weeks ago
Indianapolis, United States Community Health Network Full timeHours: Monday-Friday 8:00 am-5:00 pm Join Community Community Health Network has an excellent opportunity available within our clinical research department. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community. Make a Difference The Clinical Research Specialist will be responsible for the...