Hotel Front Desk Clerk

3 weeks ago

Vicksburg, United States Mississippi Employer Full time

Description {#description automation="descriptions-title" bind="text: $.t('Opportunity.OpportunityDetail.Description')"} Essential Duties and Responsibilities Include, but are not limited to: Greets, registers, and assigns rooms to hotel guests Verifies guest identification and establishes how the guest will pay for their accommodations Issues room keys and relays instructions to bellhops Keeps records of room availability and guests' accounts on computer Computes bills and collect payments Makes and confirm reservations Answers PBX calls and routes call to proper extension Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino, or entertainment complex Advises housekeeping staff when rooms have been vacated and are ready for cleaning Contacts housekeeping or maintenance staff when guests report problems Performs simple bookkeeping activities, such as balancing cash accounts Records guest comments or complaints, referring guests to supervisor, if needed Assists guests as needed with purchase at the gift shop Keep the gift shop stocked with merchandise, as needed Performs other duties as assigned

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