Attendant, Guest Room
4 weeks ago
Overview:
Summary Statement:
The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.
Job Duties:Primary Job Duties - Includes, but is not limited to:
- Productivity credits per day as assigned.
- Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
- Detail and deep clean rooms as instructed.
- Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
- Assist in picking up extra credits when requested.
- Maintain supply cart in a neat orderly manner.
- Restock supply cart as needed throughout shift.
- Manage master key operation daily throughout assigned shift.
- Adhere to company and department rules, regulations, policies and procedures.
- Assist coworkers within housekeeping department as needed.
- Obtain and maintain position-specific licensing.
- Other duties as assigned.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested.
Qualifications:
Qualifications - Includes, but is not limited to:
- Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
Academy Certification. - Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
- Working knowledge of basic computers, including handheld devices and radios.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
- At least 18 years of age.
Preferred:
- Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
- Previous experience working in a large, luxury resort setting.
- Previous professional cleaning experience.
Minimum Education and Experience:
- 1 + years working as a guest room attendant or equivalent.
- High school diploma
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
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