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Parts Counterperson
3 weeks ago
Harrisville, United States
FYDA FREIGHTLINER GROUP
Full time
Job DetailsLevel
Experienced
Job Location
Fyda Ftl Barkeyville - Harrisville, PA
Position Type
Full Time
Job Shift
Day
Job Category
Retail
Description
Essential Duties and Responsibilities:
Sells parts to all customers, over the counter, via email, through the shop or on the phone. Specifically the parts counterperson:
- Assist all customers both retail and shop in selecting required parts. Share the cost and availability of the parts.
- Inform customer of companion part requirements and specials, and ensure that the customer is exposed to the full product line.
- Participates in the coordination of orders being pulled and filled from the warehouse to their customer.
- Provides information to Parts Manager and Buyer on out-of-stock products.
- Locates out-of-stock parts from outside source.
- Follows up on back-ordered parts.
- Solicits assigned accounts by phone or email.
- Logs lost sales in Procede to track demand.
- Participates in all training programs made available in order to keep current on new products and product updates.
Qualifications
Education and/or Work Experience Requirements:
A high school diploma or equivalent required with basic knowledge of truck/auto components.
- Excellent communication skills and must speak English.
- High school business math.
- Knowledge of and ability to work on a computer.
- General mechanical aptitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Specifically:
- Must be able to walk, stand, kneel, crouch, reach and lift.
- Operate a Fyda vehicle in safe and responsible manner and in compliance with Fyda policies.
