Front Desk Agent
4 weeks ago
Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K)
Job Duties
Anticipates and responds to guests in a friendly and positive manner
Responsible for providing the highest level of service
Process check-ins and check-outs, verify billing, create reservations, and process special requests
Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
Understands and follows the company guest service recovery program
Adheres to company general work rules, department procedures and company policies
Education:
High school diploma or GED
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