Patient Service Representative, Float
1 month ago
Salary Range: $28.23 - $40.44 Hourly Qualifications Required:
* Demonstrated general knowledge of OB/GYN procedures and terminology
* Demonstrated basic knowledge of third party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations
* Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-10_CM code book
* Demonstrated computer skills including word-processing, use of spreadsheets and data entry
* Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records
* Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records
* Knowledge of Microsoft Office Programs including Word, Excel and Outlook
* Skill and experience in composing clear and understandable written memos and reports using correct grammar
* Skill in prioritizing assignments to complete work in a timely and accurate manner
* Skill in communicating with patients, families and referring physicians with diplomacy
* Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies
* Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
* Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload
* Ability to work flexible hours and travel to department clinics, as assigned
Strongly Preferred:
* Knowledge of University's Electronic Medical Record System
* Knowledge of UCLA School of Medicine and hospital nursing processes
* Fluent in Spanish
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