QA Analyst
3 weeks ago
The Quality Assurance Analyst works closely with higher-level staff and/or management to outline general objectives and boundaries that this individual will follow to meet the requirements of the agency. Unusual problems or deviations from guidelines or practice are discussed with the manager at the discretion of this role. Work is reviewed for attainment of objectives and compliance with policy and practice.
The essential functions of this role are as follows:
- Conduct procedures to ensure that all IT systems, products, and services meet minimum standards and requirements.
- Work closely with the applications development team during software development, to include areas of applications development, operations/technical support, and security.
- Administer change control processes to ensure zero defect software development.
- Document testing data, findings, and reports.
- Create a database (history file).
- Provide requested weekly/bi-weekly/monthly reports and regularly updates assigned manager/supervisor.
- Devise improvements to current procedures and develop models of possible future configurations.
- Perform workflow analysis and recommend quality improvements.
- Recommend new/improved QA practices and procedures.
- Mentor and provide guidance and training to new and/or lower-level staff.
- May assist with the preparation of QA documents, manuals, training curriculum and training sessions.
Requirements:
- Thorough knowledge of agency IT/business systems.
- Thorough knowledge of applicable federal/state/local rules, regulations, statutes, and procedures.
- Thorough knowledge of QA testing and reporting procedures and practices.
- Extensive knowledge of applications development, operations/technical support, and applicable security programs/practices.
- Ability to identify and resolve problems or assist in the development of creative solutions, when necessary.
- Effective communication skills.
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