Systems Analyst III Specialized
4 weeks ago
Systems Analyst-
• Knowledge of Administration Windows Servers (2016, 2019)
• Knowledge of SQL databases - setup, troubleshoot and maintain.
• Knowledge of Networking and Security (access controls, protocols, routing)
• Specific Printing Knowledge - starting but not limited to
• Configures and ensures proper functioning of Ricoh MFDs (Multi-Functional Devices) and Epson wide-format plotters.
• Ensure print queues are functioning after maintenance, patching, updates
• Able to manage print queues (updating IPs, creating new ports, testing)
• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
• Upgrade and replace software systems, firmware, and drivers
• Experienced and capable of managing print queues; clearing, rebuilding, and resetting.
• Design, build, and test software packages (Print drivers)
• Install and reinstall software packages and updates on print servers and admin servers
• Administer and managing print management software - Ricoh Streamline NX
• Able to troubleshoot communication between the print servers, Ricoh Streamline NX, FMAudit
• Understanding of creating queues, embedded devices on Ricoh Streamline NX
• Install and reinstall software packages and updates on print servers and admin servers
• Responsible for maintaining various documents required to remote into printer end points, servers, and other infrastructure that support enterprise level print services.
• Analyze and resolve technical issues related to computer systems, hardware, and computer peripherals
• Scripting experience - PowerShell, C# or any other .net programming language
• Document Standard Operation Procedures for all processes involved in the administration of the MFDs, Ricoh SLNX, and print servers.
• Conduct Training for onsite Office Service contractors and full-time employee leads on processes of administrating the MFDs, SLNX, and SLNX print servers.
Required Skills (top 3 non-negotiables):
• Print Management
• FM Audit
• Basic knowledge of cloud services (AWS, Azure)
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