Client Engagement Partner Healthcare Payor

3 weeks ago

Louisville, United States Wipro Full time
Candidates need to be local to Louisville, KY or open to relocate there

Company Overview:

Wipro is a leading global information technology, consulting, and business process services company. Our Digital Business Consulting group serves as the strategic arm of Wipro, helping clients across industries to strategize, transform, and re-imagine their business and operating models.

Role Overview:

As a Partner you will provide strategic leadership within our Digital Business Consulting group, with a primary focus on Healthcare Payors across Medicare, Commercial and Medicaid. This role requires in-depth expertise on payor digital business strategy, clinical operations - Care management, Utilization management, Value-based care and NextGen payment models, Healthcare value and core payor operations and technology. You will lead a team of consulting professionals, ensuring optimal service delivery and operational efficiency for our clients.

Key Responsibilities:
  • Business Development: Drive demand generation initiatives, curate and shape large opportunities/deals to augment consulting growth as well as to create business opportunities across Wipro's US health insurance clients. Leverage your expertise to position Wipro as a thought-leader and strategic partner to our clients.
  • Client Leadership: Lead and support complex delivery engagements while maintaining a high level of client satisfaction. Deliver exceptional quality work, meeting or exceeding client needs and expectations.
  • Thought Leadership: Elevate Wipro's industry eminence by collaborating with our marketing team to brand our offerings and showcase our thought leadership. Publish case studies, articles, whitepapers, and deliver presentations at industry events to enhance Wipro's market presence.
  • Practice Development: Build and lead high-performing teams, nurturing and grooming our consultants (locally and offshore), fostering a culture of continuous learning and development. Drive the development of market-relevant domain offerings and value propositions.
  • Strategic Planning: Develop and implement regional strategies and goals in alignment with Wipro's overall vision. Monitor market trends, identify growth opportunities, and provide strategic recommendations to augment regional performance.
  • Innovation: Keep abreast of emerging digital trends in healthcare, disruptive technologies, and industry best practices. Leverage this knowledge to recommend innovative solutions that drive competitive advantage and business growth.
  • Collaboration: Collaborate with regional Account/Sales teams to manage the pre-sales process and provide leadership throughout the sales-cycle. Partner with solution providers/alliance partners to build solutions and Go-to-Market (GTM) plans.
Qualifications:
  • Bachelor's Degree required, MBA or related advanced degree preferred.
  • 12+ years of experience in management consulting, with significant experience leading Shared Services and Global Business Services transformation engagements.
  • Prior experience working with a top-tier management consulting firms is highly desirable.
  • A proven track record of leadership in transforming business operations across multiple industries and sectors. This includes demonstrated success in devising and implementing strategies that have led to significant performance improvements.
  • Exceptional problem-solving skills, including the ability to analyze complex business challenges and develop innovative, practical solutions.
  • Demonstrated ability to build, grow, and manage client relationships at the C-level. This includes a deep understanding of the client's industry and business, and the ability to anticipate and address their needs.
  • Deep expertise in US healthcare, specifically insurers and providers, enabling the candidate to provide insights and advice that is grounded in a thorough understanding of the industry or area.
  • Excellent communication and presentation skills, with the ability to effectively convey complex concepts and solutions to a variety of audiences.
  • Strong collaboration and team-building skills, including experience in leading diverse teams and fostering a positive, inclusive work environment.
  • Deep understanding of digital technologies and their application in business transformation. This includes knowledge of areas like artificial intelligence, cloud computing, data analytics, and automation.
  • Demonstrated thought leadership in the field digital business strategy, clinical operations - Utilization management, Care management, value-based care, payment innovation and healthcare payor operations and technology as evidenced by publications, conference presentations, or other contributions to the field.
  • Emotional intelligence, including the ability to empathize with clients and team members, manage conflicts effectively, and adapt to different cultural and organizational contexts.
  • High level of personal and professional integrity, and the ability to inspire trust and confidence among clients and team members.

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