Field Applications Engineer
3 weeks ago
Field Applications Engineer
Established in 1914, The NOCO Company designs and creates premium battery chargers, lithium jump starters, and lithium batteries, as well as a wide range of related products and accessories. Through these world class offerings, NOCO® sets the standard in design, performance, and safety.
The Role
NOCO is seeking a Field Applications Engineer. This role reports to the Vice President of Engineering and is based in our R&D facility in Peoria AZ. The Field Applications Engineer will provide technical and applications support for NOCO customers.
Key Responsibilities
- Work with R&D engineering to become an applications expert on NOCO products.
- Provide engineering-level technical support for customers when issues are escalated from technical support.
- Provide applications engineering support for key NOCO customers.
- Work with NOCO sales to evaluate and test applications for potential customers.
- Participate in field testing and product installations for NOCO products.
- Manage and coordinate beta testing for new products.
- This is a customer-facing role, requiring direct interaction with NOCO customers.
- Some travel is required.
Competencies
- Problem solving. Attention to detail. Organization.
- Self-direction and motivation.
- Hands-on engineer, willing to get their hands dirty in the lab and in the field when required.
- Good communicator, verbal and written.
- Able to present professionally to customers.
Essential knowledge and Experience
- BS degree in Electrical Engineering or equivalent.
- 4 years of experience.
- Understanding of analog and digital electronics.
- Familiarity with lab test equipment: DMM, oscilloscope, Data Acquisition, etc.
- Computer skills and proficiency with Microsoft Office.
Desirable knowledge and Experience
The successful candidate has experience or knowledge in some of the following areas.
- Power Electronics
- Technical Support or Field Applications Engineering
- Batteries, battery chargers, jump starters, or similar technology.
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