Customer Care Specialist- Service Writer

4 weeks ago

Camp Hill, United States Goodall Pools & Spas Full time
Company Description

Goodall Pools and Spas is Central Pennsylvania's leader in swimming pools and spas. For 60 years, this local, family owned business has developed it's reputation as the leader by combining state of the art technology along with great old fashioned customer service. Goodall Pools and Spas has five retail locations in Mechanicsburg, Harrisburg, Lebanon, Lancaster and Carlisle along with a Construction-Distribution Center in Camp Hill. They have received numerous national and even international awards for the design and installation of swimming pools throughout the Central Pennsylvania region. Continued growth offers unique opportunities for candidates who share the vision for extraordinary customer service.

Job Description

Looking for a job that you will love? Growing company is seeking a motivated person to serve as a customer care specialist in a busy swimming pool service department office. You will work with our pool and spa customers. This position coordinates a number of tasks on any given day; therefore an ability in multitasking is essential. Due to the volume of calls and inquiries during our busy season it will be a fast paced work environment. A successful candidate will demonstrate strong people skills and the ability to foster exceptional customer care, while handling inquiries in reference to services provided by Goodall Pools and Spas. In addition to telephone skills, a proficiency with office related computer functions, along with an aptitude for organization must be demonstrated. Experience in NetSuite is helpful, but not required. A strong working knowledge of Excel and Word are minimum essentials for this position. You will enjoy a busy, yet pleasant working environment as part of our team. Knowledge of the pool industry is helpful but not a prerequisite for this position. We will train the right candidate, as there is much to learn about the pool and spa industry. This is a full time position based out of our Camp Hill Hartzdale Drive location. $16-18 starting wage. Benefit package is available after training period is completed. The position will fill quickly, so forward your resume today. Goodall Pools and Spas is an EOE.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

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