Information Technology Support Specialist

3 weeks ago


Stamford, United States Smith Arnold Partners Full time

Global Financial Advisory/Strategy corporations is seeking an IT Support Specialist for a 10-12 week assignment. Great Atmosphere and people. Strong resume building name.

Title: IT Support Specialist

Location: Stamford, CT Hybrid

Compensation: $25 per hour

Responsibilities:

  • Deskside support of 100 user community.
  • Work directly with business stakeholders to diagnose, troubleshoot and resolve problems.
  • Communicate technical issues effectively and resolve.
  • Support Office365, Sharepoin, Exchange, Teams, Zoom
  • Support Hardware including desktoops, laptops, servers.

Experience:

  • 2-3 years' experience with Office365 deskside technical support
  • You will be first point of customer engagement, providing thoughtful day-to-day comprehensive technical support to business customers
  • Thorough understanding of Office 365 Suite and environment including Exchange, SharePoint, hardware support
  • Strong troubleshooting skills
  • Passionate about delivering the ultimate customer experience Demonstrated professionalism in resolving customer issues
  • Knowledge of Microsoft Windows, Office Suite, and related technologies
  • Excellent communication and customer service skills


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