Card Scan Technician

4 weeks ago

Brentwood, United States IDEMIA Full time

Overview:

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities:
  • Provide accurate data entry of FBI fingerprints cards into database.
  • Process and research individual fingerprint cards across several platforms.
  • Supply basic answers to applicants with questions about the card scan processes.
  • Basic problem solving for applicants with questions or problems.
  • Provide follow up services such as faxing of receipts, forms, general information, and price sheets.
  • Able to adhere to all company and departmental employment policies.
  • Represent the company in a credible and positive manner.
  • Responsible for upholding the principals of confidentiality as they relate to this position.
Qualifications:
  • Must be a US citizen.
  • Must be punctual and be able to follow daily schedule for breaks and lunches.
  • Demonstrated customer service skills.
  • Ability to operate computer, fax machine, telephone, and time clock.
  • Demonstrated typing proficiency.

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