ServiceNow Architect

Title: ServiceNow Architect
Location: North Carolina (Remote)
Type: Full Time

Remote but candidate has to work in EST time zone and should be flexible to travel to North Carolina on need basis.

An architect role is a critical role for business success and as an architect, you will work closely with Capability and Technical Product Owner, Enterprise Architect, BPCs, Technical Consultants, Client along with other Business stakeholders to ensure that the solution proposals that you are making for build is fit for purpose and well aligned with the future aspiration of the organization.
As an architect, you will be accountable for designing an E2E Solution Blueprint to meet customer requirements aligned with features and functionality of the ServiceNow platform wherever possible.
The Architect positions within ServiceNow practice is a trusted advisor role and as such provides thought leadership, mentoring and guidance to drive the next level of customer/employee/creator workflows to the client.

Responsibilities:

• Solutioning, designing and building the ServiceNow solution that addresses business needs of the client.
• Understanding the business context and translating functional and technical requirements into a sustainable ServiceNow solution.
• Presenting the different solution options against a business problem to Architecture Review Board (ARB)/Technical Design Authority (TDA) and getting concurrence of the same from ARB/TDA.
• Defining an overall Data Architecture to ingest the data into ServiceNow platform for Day-0 load and delta load.
• Leading the platform design including integrations between ServiceNow and other enterprise solutions like JIRA, Workday using: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Delivering the epics and features on time and within budget by effectively managing cross functional multi location team.
• Communicating key messages to clients and other stakeholders
• Coaching and mentoring the junior members of the ServiceNow practice team
• Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Configuration Management Database (CMDB), Reporting, and SLAs.

Experience:

• Proven experience in the delivery of large-scale technology transformation projects, including experience in the Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, HRSD, CSM, FSM or GRC.
• Minimum 12 years of experience in delivering IT projects with at least 3 years as a ServiceNow Architect
• Proven experience in configuration, customization, development, and administration on the ServiceNow platform
• Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map etc.
• Proven experience in working within both waterfall and Agile/Scrum methodologies.
• TOGAF and Certified Implementation Specialist Certifications in any of the ServiceNow products are preferred.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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