Patient Service Representative l
4 weeks ago
Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone's life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you're passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you'll fit right in
We offer:
- Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible
- Flexible schedule that promotes a healthy work life balance
- Competitive wages
- Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date
- Retirement Plan 403(b) with a competitive company match
- Organizational support of continuing education and professional development
- Company paid life Insurance
- Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays
Job Responsibilities:
- Accurately register new patients in the OOH electronic medical record (EMR) system, checking to see if the patient was previously registered and verify demographic and insurance information for accuracy.
- Promptly and courteously, greet arriving patients and guests.
- Promptly check patient in, including, but not limited to accurately updating insurance, yearly demographic information (registration form) and collecting any payments required from the patient. Promptly check patient out.
- Process payments received via mail, phone, or in-person.
- Schedules future appointments as needed, at both checkout window and over the phone.
- Refer patients to Patient Accounts Office if financial plans are necessary.
- Scans all completed patient paperwork into patient EMR in a timely manner.
- Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
- Monitors appointment schedules
- Respond to Patient/Physician inquiries
- Reschedule patient appointments when providers call in sick or schedule time off.
- Direct patients that need assistance with their health insurance to the embedded Facilitated Insurance Enroller.
- Call appointment reminders for physicals and all new patient appointments and change appointment status to "confirm" when done. Call failed appointment reminder calls to attempt to confirm appointment.
- The ability to communicate effectively with patients and staff from all departments.
- Attend regular staff meetings, trainings, and other meetings as requested.
- Maintain a safe, clean and orderly work area at the front desk and waiting room.
- Schedule interpreters (internal or external) for patient appointments.
- Balance cash receipts at the end of shift and prepare appropriate reports.
- Make sure the building is unlocked in the morning, and locked at night with the alarm set by the last employee to leave the building.
- Adheres to all organizational policies and procedures.
- Any other reasonable requests from management.
Skills/Qualifications:
- Communicates effectively with patients, and co-workers in other departments
- Participate in organizational efforts to provide the highest quality patient care
- Ability to work a flexible schedule. Some evenings and weekends may be required.
- High School diploma or equivalent.
- 1-2 years of medical office experience/call center preferred
- 1-2 years of prior administrative or customer service experience
- Health / Dental /Vision Insurance
- Retirement Plan
- Tuition Reimbursement
- Public Service Loan Forgiveness
- Generous Time Off
Salary Description
$17.00/hr and up based on experience
-
Customer Service Representative
2 weeks ago
Albion, United States Nebraska Owner's Insurance Agency Full timeJob DescriptionJob DescriptionSalary: Job Title: Customer Service RepresentativeLocation: Albion, Nebraska Owner's Insurance AgencyPosition Type: Full-timeBenefits: Competitive pay | Flexible work schedule | Comprehensive training | Opportunities for career growthAbout Nebraska Owner's Insurance Agency:Nebraska Owner's Insurance Agency is a...
-
Patient Care Technician
5 days ago
Albion, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** Schedule - MWF 4:30am-5:30pm and TTSa 4:30am-5:30pm. Rotate Saturdays. **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when...
-
Patient Care Technician
5 days ago
Albion, United States Fresenius Medical Care Full timeAbout this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...
-
Account Representative
3 hours ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeBenefits: Paid time off 401(k) matching Flexible schedule Opportunity for advancement Competitive salary Training & development AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor...
-
Restaurant General Manager
5 days ago
Albion, United States Taco Bell Full timeRestaurant General Manager Albion, MI As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive...
-
Orleans Transportation Specialist
4 days ago
Albion, United States Regional Transit Service Full timeJob DescriptionJob DescriptionAbout RTSRTS is a transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS connects the community by providing...
-
Sales Associate/Customer Service
5 days ago
Albion, United States Bosselman Pump & Pantry Full timeOverview: JOIN OUR TEAM! Your browser does not support the video tag. $14.00 Per Hour PLUS $1,000 Hiring Bonus The Sales Associate is responsible for serving customers in a professional, quick and courteous manner, while complying with all food handling guidelines. Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else...
-
Mobile Ag Diesel Technician
3 weeks ago
Albion, United States AKRS Equipment Full timeAKRS Perks: * Industry Leading Wages * Monthly Performance Bonus Potential * Annual Bonus Potential * Great Company Culture * Company Matching 401(K) * Comprehensive Insurance Plans * Generous Paid Time Off * AKRS Fitness Funds * And So Much More We are looking for a Mobile Service Technician to join our team at our Albion location. Responsibilities of a...
-
Restaurant General Manager
4 days ago
Albion, United States Taco Bell Full timeRestaurant General Manager Albion, NY Pay Starting $58,458.40/ year Welcome to your next chapter! Looking for a fun and rewarding career with exciting opportunity for career growth and advancement?! Then look no further, you've found it! Looking to work today, get paid today? You're in the right place! Hospitality Restaurant Group is a large and GROWING...
-
Clinic Nurse
4 days ago
Albion, United States Boone County Health Center Full timeJob DescriptionJob DescriptionPart Time (24-27 hours per week). We are seeking a dedicated and compassionate RN, LPN or Medical Assistant to join our team. As an RN, LPN or Medical Assistant you provide professional general nursing care to patients in the medical clinic. You will assess, plan and implement nursing care of patients within the scope of an RN,...
-
Clinic Nurse
4 days ago
Albion, United States Boone County Health Center Full timeJob DescriptionJob DescriptionPart Time, non-benefited, 16 hours per week. We are seeking a dedicated and compassionate RN, LPN or Medical Assistant to join our team. As an RN, LPN or Medical Assistant you provide professional general nursing care to patients in the medical clinic. You will assess, plan and implement nursing care of patients within the scope...
-
Registered Nurse
6 days ago
Albion, United States Equiliem Healthcare Full timeJob DescriptionJob DescriptionSummary of Need: To provide nursing interventions and medication administration consistent with the established systematic problem-solving approach for the delivery of comprehensive nursing care, which are compliant with the regulatory standards in a correctional setting.Job duties: Diagnose and treat a patient's health...
-
Sanitation Associate
5 days ago
Albion, United States Verano Full timeJob SummaryThe Sanitation Associate is responsible for cleanliness and upkeep of the building and carrying out sanitation, stocking, and cleaning duties. Essential Duties and Responsibilities Clean and supply designated building areas, including but not limited to dusting, sweeping, vacuuming, mopping, and cleaning ceiling vents and restrooms. Perform and...
-
General Labor
4 days ago
Albion, United States Shafer Redi Mix Inc Full timeJob DescriptionJob DescriptionSalary: Shafer Bros is looking for a full-time hard-working, enthusiastic, and reliable yardman to help maintain our Albion plant.Our yardmen keep grounds and operations of plant location in neat and orderly condition by performing the following duties:-Maintains aggregate stockpile area.-Conducts scheduled maintenance...
-
PT Campus Safety Officer
3 weeks ago
Albion, United States Albion College Full timeAlbion College invites applications for the part-time Campus Safety Officer/Dispatcher. This position is a member of the Albion College Student Development staff and reports directly to the Assistant Director for Campus Safety. The Campus Safety Officer/Dispatcher performs a variety of service and security functions to the campus community, to promote lawful...
-
Family Medicine Provider Full-time
1 month ago
Albion, United States Workfit Medical Full timeJob DescriptionJob DescriptionCompany: Delphi Healthcare Location: Albion, NYPosition: Full-Time Family Medicine ProviderSchedule: Monday to Friday, 8:00 AM - 6:00 PMLicense Requirement: New York State Medical License, Board Certified/Board Eligible in Family MedicineJob Description:Delphi Healthcare is currently seeking a dedicated and compassionate...
-
Family Medicine Provider Full-time
6 days ago
Albion, United States Workfit Medical Full timeJob DescriptionJob DescriptionCompany: Delphi Healthcare Location: Albion, NYPosition: Full-Time Family Medicine ProviderSchedule: Monday to Friday, 8:00 AM - 6:00 PMLicense Requirement: New York State Medical License, Board Certified/Board Eligible in Family MedicineJob Description:Delphi Healthcare is currently seeking a dedicated and compassionate...
-
Certified Nursing Assistant
7 hours ago
Albion, United States Oak Grove Center - Waterville, ME Full timeOak Grove Center Has Part-Time Day and Evening CNA Opportunities!Competitive Wages and Shift Differentials!(Weekend Warrior Opportunities As Well!!)Benefits*$21.00 - $24.50 / hour*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental...
-
Senior Human Resources Manager
2 days ago
Albion, United States Dexter Company Inc Full timeDexter, the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Senior Human Resources Business Partner (HRBP) at our manufacturing campus located...
-
Senior Human Resources Manager
5 days ago
Albion, United States Dexter Full timeDexter, the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Senior Human Resources Business Partner (HRBP) at our manufacturing campus located...