Warehouse Technician
3 weeks ago
This position is responsible for ensuring the established and un-established quality standards of MPW and the customers expectations are met or exceeded.
LOCATION: Brand New Automotive Industry in Austin, Texas
BENEFITS: $1,000 signing bonus, $1,000 referral bonus, Holiday pay, Health, dental and vision insurance, and much more
ESSENTIAL FUNCTIONS:
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Reviews all payroll reports, promotions, demotions, annual reviews, disciplinary actions, transfers, terminations, employee relations, employee safety, and employee communications.
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Responsible for expanding the business at the account, identifying and developing other business "opportunities" outside of the account.
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Manages the account within the guidelines established by the customer contact as well as the policies and procedures established by corporate MPW.
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Responds to customer related complaints and inquiries, soliciting senior management and/or corporate staff support where appropriate.
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Reviews the disciplinary practices of managers and supervisors to ensure consistency and fairness.
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Oversees the locations inventory needs.
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Responsible for obtaining a PO for any and all work performed which is outside the scope of the contract.
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Provides information as related to contract negotiations, as well as being an active participant.
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Responsible for daily meetings with the customer to review the status of the work schedule.
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Responsible for developing the supervisory staff to meet the management needs of the account and to provide adequate supervisory backup.
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Manages the MPW expenditures at the account operating level to meet profit goals.
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Follows OSHA guidelines and MPW safety standards.
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Ability to follow directions as provided by management.
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Demonstrates a considerate, approachable, and constructive attitude toward fellow employees and the customer.
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Performs other duties as directed.
KEY BEHAVIORS:
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Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
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Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
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Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
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Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
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Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
Required Skills
N/A
Required Experience
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Bachelors degree in business or engineering, preferred.
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2+ years management experience, ideally scheduling employees to perform cleaning and quality assurance measures as related to a high-volume paint department or other labor-intensive industrial cleaning environment.
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2+ years P&L experience.
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Strong business acumen.
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Professional oral and written interpersonal communication.
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Prior experience in automotive, industrial, and/or maintenance setting required.
Qualifications:
N/A
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