Medical Assistant
4 weeks ago
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Job Description:The Triage MA monitors and returns calls/communications related to Tennessee Oncology (TN ONC) patients consulting with RN/LPN/APP/MD when appropriate. The Triage MA must recognize physical, psychological, and spiritual aspects of care. While supporting all triage processes, the Triage MA works within their scope of practice as defined by TN ONC policies and procedures.Essential Functions:•Addresses patient calls, portal messages, tasks and emails concerning a wide range of patient care topics in a timely manner. Asks appropriate questions utilizing TN ONC approved algorithms/pathways. Documents recommended/actual interventions•Recognizes changes in the patient's status and need for care•Responds to emergency situations/calls and coordinates care/EMS response as necessary •Collaborates with physicians via electronic communication, face to face, or by telephone to discuss patient care needs that cannot be appropriately addressed using standing orders or practice protocols.•Utilizes triage care plans/pathways/algorithms for patient care in assigned clinics ensuring quality of service and adherence to standardized procedures/protocols, quality improvement objectives, safety, environmental, and infection control standards•Provides clear education to patients and caregivers including verifying understanding of instructions/plan•Counsels patients, family, and/or caregiver about side effects of medication within MA scope, applicable referrals, as well as available community resources•Notifies patients of normal and or stable lab/test results after MD/APP/RN review•Encourages patient compliance with supportive and treatment regimens •Promotes patient self-care responsibility for meeting their own health needs•Identifies & accommodates patient disabilities & limitations. Accesses resources for interpretive services and/or other needed accommodations•Adapts personal communication style to meet the needs of the patient and/or other customers in diverse personal, professional, cultural, and socio-economic backgrounds•Assists with prior authorization for prescription refills if needed•Coordinates triage efforts with Front Office, Nursing, Patient Advocates/Financial Counselors, Pharmacy and/or other departments to ensure effective/efficient communication to meet patient needs •Performs charting and updating of records in the EMR as expected•Knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process•Participates in and initiates performance improvement activities as requested•Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings•Performs other related duties/assignments as requestedSKILLS & ABILITIESEducation and Experience:•Graduate of an approved MA program •2-years of relevant experience in oncology and/or telephone triage•Knowledge of oncology/hematology diseases, treatments, and side effects/reactions of related therapy methods preferred•Outpatient Ambulatory experience preferredSkills/Qualifications:•Strong verbal and written communication skills•Ability to establish and maintain effective working relationships•Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses•Ability to seek out resources independently and work collaboratively•Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations•Ability to multitask efficiently•Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others•Excellent telephone etiquette•Must be proficient in written and spoken EnglishComputer Skills:•Intermediate to advanced computer skills•Ability to navigate multiple computer programs and patient/hospital portals simultaneouslyCertificates & Licenses:•AHA/ARC BLS certification required within 90 days of hire if employee works greater than 80% of shifts on-site/in-clinic. BLS certification is optional for teams working primarily remote. •MA certification strongly preferred
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Clinical - Certified Medical Assistant
4 days ago
Nashville, United States All Medical Personnel Full timePosition: Medical Assistant - Certified Location: Hartsville, TN Schedule: Monday-Friday - Day shifts (40 hours per week) Job Description: The Certified Medical Assistant performs and assists with a variety of basic patient care activities under the direction of a physician and supervision of a licensed nurse. Conduct peripheral venipuncture to collect blood...
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Medical Assistant
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Nashville, Tennessee, United States HCA Healthcare Full timeDescription IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Assistant - Sarah Cannon Infusion Center with TriStar Centennial Medical Center you can be a part of an organization that is devoted to giving backShift: Full-Time/Days/Monday-Friday 7:30am-4:30pmBenefitsTriStar...
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Medical Assistant
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Medical Assistant
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Medical Assistant
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Medical Assistant
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Medical Assistant
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Medical Assistant
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Nashville, United States HCA Healthcare Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Assistant today with Centennial Heart.BenefitsCentennial Heart, offers a total rewards package that supports the health, life, career and...
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Medical Assistant
3 days ago
Nashville, United States Life Line Screening Full timeJob DescriptionJob DescriptionAre you looking for a change with opportunities for career advancement as a Medical Assistant? Are you a new medical assistant graduate looking for an amazing first opportunity to grow your skillset?!Choose a Medical Assisting Career with C.A.R.E. and earn $500 after 3 months of service, $500 after 6 months of service, and...
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Medical Assistant
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Nashville, United States Life Line Screening Full timeJob DescriptionJob DescriptionAre you looking for a change with opportunities for career advancement as a Medical Assistant? Are you a new medical assistant graduate looking for an amazing first opportunity to grow your skillset?!Choose a Medical Assisting Career with C.A.R.E. and earn $500 after 3 months of service, $500 after 6 months of service, and...
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Medical Assistant
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Nashville, United States American Family Care Full timeAbout American Family CareAmerican Family Care is one of the nation’s leading providers of urgent care, accessible primary care, and occupational medicine. Across the country, in over 240 company-owned and franchise-owned clinics, we care for nearly 3 million patients a year. Ranked by Inc. Magazine as one of the fastest-growing companies in the U.S., we...
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Certified Medical Assistant
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Nashville, United States Gold Skin Care Center Full timeJob DescriptionJob Description Job descriptionGold Skin Care Center has an open position for a full time Medical Assistant! We are a fast-paced dermatology practice located in the Green Hills area of Nashville. Dermatology experience is preferred, but not required. Strong computer skills with knowledge of electronic medical records software is required....
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Medical Assistant
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LPN RN Medical Assistant
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Medical Assistant Repro Health
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Nashville, United States Planned Parenthood of Tennessee & N. Mississippi Full timeJob DescriptionJob DescriptionMedical Assistant Job SnapshotA Day on The JobOur Medical Assistants play a vital role in achieving PPTNM’s mission by providing exemplary healthcare services for our patients. Throughout the day you will conduct patient assessment, patient education, venipuncture, laboratory duties, instrument sterilization, procedure room...
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Medical Assistant
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Nashville, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Medical Assistant
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Nashville, United States Concentra Full timeOverview:Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
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Certified Medical Assistant
4 days ago
Nashville, United States Proactive MD Full timeJob DescriptionJob DescriptionJOB SUMMARYThe Certified Medical Assistant (CMA) is at the forefront of Proactive MD’s clinical operations and is a champion of our Patient Promise: “We are only and always about the patient. We Promise to fight for their greatest good.” The mission of the CMA is to support the health and wellness center’s clinical and...
