Senior IVR

4 weeks ago

Seattle, United States The Dignify Solutions LLC Full time

Required Skills
• Java Web application development, with knowledge on Spring MVC, Servlets & JSP, JDBC
• IVR Domain Knowledge
• Speech grammar development using SRGS/GRXML
• Should be able to work with offshore developers, coordination through emails, follow up and occasional calls.
• Basic JavaScript experience
• Exposure to basic Linux commands and scripts

Nice to haves:
• Experience or knowledge of Nuance Development Framework (NDF)
• Experience on Genesys Voice Portal (GVP) and Genesys Administrator (GA\GAX)
• Experience in Microservices
• Experience in Cloud Native Development and other cloud technologies
• Experience in Agile development methodologies
• CI/CD exposure

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