Call Center Professionals

4 weeks ago


Tallahassee, United States Automated Health Systems Full time

Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.

**position can be 100% remote, MUST be able to pick up equipment in Tallahassee**

Benefits:

  • Health insurance (FT employees)
  • Dental/Vision insurance (FT and PT employees)
  • Employee Wellness Program
  • 401(k)
  • Vacation/PTO/Holidays
  • Available shifts from 7:00 AM to 8:00 PM, Monday through Friday
  • Comprehensive and ongoing training
  • Strong company culture
  • Career growth opportunities
Responsibilities:

  • Assisting individuals and families gain access to health care services.
  • Driving customer satisfaction by answering incoming inquiries via phone.
  • Processing customer requests.
  • Providing quality customer service and support.
  • Documenting calls and creating workflows.
Qualifications for the position include:
  • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Ability to handle high call volume in a fast-paced environment.
  • Maintain confidentiality of personal health information.
  • Minimum of 2 years' experience in call center customer service position required.
  • Understanding of Medicaid Programs preferred.
  • Associate degree in related field preferred.
  • Bilingual skills (i.e., Spanish or Creole) strongly preferred.

AHS is an Equal Opportunity Employer.

Please visit our website for more information:



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