Applications Engineer
2 weeks ago
For over 75 years, Pufffer-Sweiven has set the standard for process control, automation, safety, and reliability equipment and service. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff, all with the goal of exceeding customer expectations.
As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation– fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
- Selecting and sizing of pumps, gearboxes, motors, instrumentation, and flow control equipment per customer’s application requirements
- Have technical and commercial discussions often via email, Microsoft Teams, by phone, and face to face with Customers
- Efficiently and accurately respond to requests for price quotations
- Review purchase orders for accuracy, prior to PO Acknowledgement, and enter order information into Oracle
- Utilize Salesforce CRM to manage your sales pipeline
- Implement strategic and tactical sales plans in support of Team goals
- Engage with the RQ Operations Team to assist in cost estimates for skid packages
- Engage with the RQ Operations Team in hand-off of Scope related to PO during Internal and, sometimes, External Kick Off Meetings
- Assist the ISS Mgr with Process Improvement that improve Quote turnaround, accuracy and margin performance
- Follow safe work procedures and Company safety policies and procedures, which includes but is not limited to:
- Obeying warning signs and postings.
- Immediately reporting any injury, accident, or near-miss incidents.
- Reporting unsafe hazards and unsafe conditions.
- Completing safety training by the due date.
- Using personal protective equipment as required by the employer.
Education/Knowledge:
- Mechanical Engineering degree preferred or combination of experience in selecting positive displacement and centrifugal pumps using pump software and industry practices.
- Good working knowledge of pumps, compression and vacuum equipment, heat exchangers, mixers and related rotating and process equipment and accessories.
- Experience in an industrial sales environment to include direct customer/client interface. Experience quoting solution/skid packages preferred.
- Experience with MS Office including MS Word, Excel, Teams and Outlook.
- Strong written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees, sales teams and business units, principals, and customers.
- Strong customer service skills, including the ability to build rapport and trust with customers and other employees.
- Strong communication, conflict resolution, and problem-solving skills.
- Solid selling skills. Through the consultative selling process, give customers a high level of confidence in our offering.
- Good information management skills, including the ability to manipulate and interpret spreadsheets and databases.
- A demonstrated ability to organized with the ability to use time management and organizational software.
- Approaches position with understanding of “doing it right” for the customer and the Company. High ethical standards.
- Ability to “self-manage”, showing dependability, initiative, innovation, professionalism, and organization.
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