Telecommunications Officer

The City of Murphy's

Police Department

seeks to add a

Telecommunications Officer

position to its’ dynamic team As a Telecommunications Officer, you will be u nder direct supervision of the Telecommunications Supervisor, receives and dispatches requests for police, fire, ambulance, and animal control emergency and non-emergency services,

while modeling our core values of Murphy

P.R.I.D.E.

Schedule Commitment MUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS

Pay Plan

This opportunity is exempt and budgeted on Pay Grade #28.

The pay plan range below is shown to represent opportunities for growth and development within this opportunity. We are seeking to hire between the Min to

Mid range

of the pay grade shown dependent upon qualifications.

Min

$ 48,278.16

Mid

$ 57,933.80

Max

$ 67,589.43

For application support, or to check the status of your application, contact Human Resources by e-mailing

hr@murphytx.org

Operates a multi-line communication system Answer phones and directs callers to the appropriate city employee Monitors and broadcasts on communication radio equipment Dispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as needed Operates various telecommunication, multi-channel radio equipment, and Enhanced 911 system Assigns police, fire, and ambulance support elements to routine/emergency calls for service Records all activities and locations of police units and animal control units Uses computer terminals to make entries and inquiries and interprets the responses from various automated databases Provides Emergency Medical Pre & Post Arrival Instructions Retrieves Driver's License and Vehicle Registration data from computer system Checks for outstanding warrants, stolen vehicles and articles Enters and clears warrants and stolen articles from department to TCIC/NCIC computer Operates video recording, closed circuit television, and tape logging equipment Communicates with the hearing and speech impaired by a teletype system Screens and forwards telephone calls for the police, fire department, and animal control departments Is aware of and able to review the city’s crime analysis software, such as RaidsOn Line and review crime trends as indicated with their respective shifts regularly Able to operate the city-wide locking control system, setting opening and closings according to scheduled events Develops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicator Operates computers, telephones, radios, recorders, and other technical equipment Adheres to personnel safety, departmental policies and procedures, and Administrative Orders Performs other related duties as assigned MINIMUM QUALIFICATIONS High School Graduate or General Education Diploma (GED) Licensed Telecommunicator or able to obtain license within specified period designated by the Texas Commission on Law Enforcement (TCOLE) Valid Texas Class C Driver's License - driving record must be in compliance with City policy PREFERRED QUALIFICATION

Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experience Current Telecommunications License as issued by TCOLE Certified Emergency Medical Dispatch SPECIAL REQUIREMENTS

May be required to pass a drug screen and/or pre?employment job performance assessment.

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