SOC Operator

4 weeks ago

San Mateo, United States Security Industry Specialists Full time

About this position:
• Job Title: SOC Operator
• Department: Operations
• Location: San Mateo, CA
• Employment Type: Flex

Schedule: Day/Swing open availability

About us:

Security Industry Specialists (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and through an uncompromising commitment to hiring, retaining and rewarding the best talent available.

General Statement of Job:
The Security Operations Center (SOC) Operator is responsible for monitoring the safety and security of the corporation's employees, facilities and property. Using a variety of tools that range from access control and alarm monitoring system, customer service, data entry, report writing, database navigation, emergency response, CCTV review. The Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees.

Essential Job Functions:
• Assisting company employees in all concerns that pertain to safety and security.
• Conducting ongoing review of multiple systems and sources to detect potential risks.
• Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed.
• Notifying and coordinating corporate response by distribution of advisories and other communications.
• Compiling daily reports and incident reports.
• Conducting in-depth risk analysis for locations or events.
• Presenting complex risk scenarios to Security leadership upon request.

Minimum Qualifications and Requirements:
• Must have at least 1 year of Operation Center experience
• High School diploma (or GED) required or any equivalent combination of education, specialized training, and/or experience which provides the requisite knowledge, skills, and abilities for this position
• Active California Guard Card
• Site-specific training will need to be completed within the first thirty days unless otherwise stated based on client or assignment of position
• Mature, and professional individuals that can give a high level of customer service
• Must have a high level of competency with administrative and data entry tasks
• Must have basic computer and report writing skills
• Must be able and willing to work with minimal supervision
• Must be able to handle stressful situations and emergencies

What we can offer:
• $28.00/hr
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc.
Private Patrol Operator #PPO 13936
Private Investigator #PI 28063

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