Business Systems Analyst
4 weeks ago
For one of our multiyear projects we are looking for a Business Systems Analyst out of Coral Springs, FL.
The role of the Business Systems Analyst is to configure, test, deliver and implement new requirements and enhancements on software systems developed by RS2 for existing and new client. The chosen candidate will be required to provide business process assistance in Client Delivery planning.
Responsibilities ""Assist in managing client delivery and release schedules for projects, changes, service requests and mandatory releases as per clients’ SLAs
Plan and manage the RS2 system functional and regression testing schedule for assigned changes
Ability to work under pressure to agreed SLAs whilst maintaining acceptable quality standards
Participate in knowledge transfer activities from Change Management and Project Definition teams as part of the requirements analysis and hand-over
Review client requirements analysis and High Level Test Cases in order to prepare functional and regression test cases and viable acceptance criteria
Identify any flaws in the gap analysis and revert back to Change Management or Project Definition teams during testing phase
Act as a central point of contact (via e-mail, teleconferencing and on-site workshops) for the delivery of specific changes upon which he/she is working
Maintain test environment/s and install delivery components
Correct setup defects and re-tests to ensure compliance with supplied specifications prior the Release Package delivery to clients
Liaise with Project Definition, Change Management and Technical teams to ensure compliance with the client business requirements and agreed specifications
Document all test results in accordance with agreed standards
Conclude testing within agreed timescales and ensure results meet acceptance criteria
Request internal sign-off in order to trigger Release Process
Perform release coordination, documentation, version control and regression testing
Provide knowledge transfer to Support Teams or any other team as required as part of the delivery hand-over
Deliver release to clients and provide support during implementation
Maintain version control records for all client environments
Document new functionality and enhancements introduced to the software systems developed by RS2
Hand-over functional documentation to the Training & Documentation Team
Participating in onsite support or training as per clients’ request
Work closely with clients and peers to facilitate migration of data to/from the software systems developed by RS2
Provide 2nd line support for clients and RS2 support team’s in line with applicable SLAs
Participating in the 24×7 shift to provide client 2nd line support when necessary
Liaise with Quality Assurance Team to perform audits and recommend corrective action were necessary and to monitor corrective actions
Train RS2 clients and internal staff on software systems developed by RS2 when requested
Document all work in accordance with agreed standards
Maintain status reports for all tasks on a regular basis
Establish a good working relationship with customers and other peers
Perform regular updates of Work Sheet Reports
Perform any other related duties that may be assigned from time to time""
The ideal candidate shall/Requirements ""A degree in Business and IT or an equivalent professional qualification
Should have experience and expertise in RS2 Bankwork Payment Acquiring application
Preferably should have a good knowledge of the specific payments industry
Must be proficient in SQL Language
Proficient in testing methodologies and test case execution/ verification with an eye for details
Should be familiar with standards associated with IT practice nationally and internationally
Must be able to facilitate remote and face to face client meetings
Must have strong written and oral communication skills
Demonstrates a strong awareness of the uses of IT within the industry of specialisation""
Skill set: RS2 Bankworks
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