Retail Pharmacy Technician

Retail Pharmacy Technician - PTCBThe Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied. The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers.The duties of this job are as follows:Greet/wait on/service/answer question etc. for the store's customersReceive prescriptions/gather and process patient informationComputer processing/adding patients, doctors, drugs, etc.Filling Rxs/processing/counting/labeling, etc.Answering the phoneCall Doctor's office for refills when neededCalling Doctor's office for patient/Rx information -clarification, etc.Take phone in prescriptions from Doctor's office @ pharmacists' delegationCall insurance company when neededChecking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc.Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory countsReviewing and counting through Top 200 inventory when received from the Rx Services DeptReviewing and attempting to correct prescriptions listed on Little A reportReviewing and correcting prescriptions listed on Negative Paid ReportReviewing medication synchronization calendar and processing patients 3-5 days prior to sync dateChecking on owes and making sure items have been ordered and received promptlyStock Rx dept. daily with supplies/bags/vials, etc...Clean Rx dept.-straighten/dust/empty trash/vacuum, etc...File and complete daily information on Rx's filledSeparate and file invoicesCheck in C-IIs and complete order formsReturn prescriptions to stock not picked after 30 days, credit insurance company and patient recordsProcess third party checks via Epicor and enter into google drive spreadsheet dailyOutdate checks are posted under miscellaneous, not third partyClean/maintain the computer system: delete duplicate drugs files, prescriber files, etc.Run cash registerHelp out front when necessaryPrint and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepanciesMake sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy ServicesMake sure that everyone running a cash register is aware of bad accounts, or questionable circumstancesTrain back up person for vacations, sick days, etc.General housekeeping to be completed by store team:Daily: empty trash, vacuumWeekly: clean bathrooms, dust shelves/fixturesAs needed/requested: move products/boxes; run errands/make deliveries; face products on shelvingDo whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates.Have Fun and Be Positive EverydaySkills that are an absolute must include:Outstanding Customer Services SkillsEffective Communication SkillsAttention to detailTime ManagementOrganization SkillsBasic Computer SkillsWillingness to learn new skillsMust be have PTCB certificationBenefits of working for HomeTown Pharmacy:Competitive WagesBenefitsWork Life Balance