Director, Quality and Assurance

3 weeks ago

Atlanta, United States Doxim Full time
Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Position Summary:
As the Director of Quality Control and Assurance for Doxim, you will oversee all aspects of quality assurance and quality control processes across the organization including multiple print and insertion facilities and multiple data processing platforms. The primary objective will be to ensure that all output (printed and electronic) meet the highest standards of quality, accuracy, and compliance with established guidelines and regulations. You will develop and implement quality control strategies, policies, and procedures to uphold excellence in product output while optimizing operational efficiency.

Essential Position Responsibilities:
  • Provide strategic direction and leadership in the development and implementation of quality control initiatives across all Doxim locations.
  • Spearhead improvement initiatives, ensuring compliance with established quality and service levels throughout all phases of the processing and production process.
  • Develop and maintain key performance indicators (KPIs) and metrics to measure the effectiveness of quality control processes, providing regular reports and analysis to senior management. (Metric focused/driven analysis and decision making)
  • Foster a culture of first-time product quality, productivity improvement, and customer satisfaction.
  • Drive a culture of continuous improvement within the quality control function, fostering innovation and implementing measures to enhance product quality and customer satisfaction.
  • Collaborate with suppliers and vendors to ensure the quality of materials and services supplied meets established standards and specifications.
  • Lead investigations and resolve quality-related issues and customer complaints in a timely and effective manner, implementing corrective and preventive actions as necessary across the business unit.
  • Collaborate closely with other departments, including professional services, data processing, operations, and customer service, to ensure alignment of quality control efforts with overall business objectives.
Qualifications:
  • Holds a bachelor’s degree in Quality, Industrial, or Mechanical Engineering.
  • Experience in Quality Assurance/Quality Control.
  • Excellent communication, leadership, and project management skills.
  • Experience in and solid understanding of Six Sigma and Lean principles.
  • Strong analytical thinker with problem-solving & communication skills.
  • Excellent written/oral communication and interpersonal skills and is customer-focused and enthusiastic.
  • Strong customer orientation, a sense of urgency, and a growth mindset.
  • Is a team player who has proven mentoring and coaching abilities, and has demonstrated the ability to motivate, inspire others, and drive change within the organization to meet team goals/objectives
Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
EOE/M/F/Disabled/Vets
Doxim is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veterans’ status.
#INDOX

  • Quality Assurance Director

    3 weeks ago

    Atlanta, United States Cognira Full time

    Job Description Job Description Salary: About us: We strongly believe that people are the biggest asset of our company. Our hand-picked team consists of passionate, collaborative, and forward-thinking individuals from all over the globe. We are passionate about making science easy and accessible to retailers , helping them get more value from people, data,...

  • Director, Food Safety

    6 days ago

    Atlanta, United States Hiring Now! Full time

    Director, Food Safety & Quality Assurance Salaried NJ Senior Management College Park, GA, US Requisition ID:1302 Apply Schweid and Sons is seeking a Director of Food Safety and Quality Assurance to add to our team. Reporting to the VP of Operations and Supply Chain, you will continue developing and implementing a comprehensive, best-in-class approach to food...

  • Quality Assurance Director

    2 months ago

    Atlanta, United States Cognira Full time

    Job DescriptionJob DescriptionSalary: About us:We strongly believe that people are the biggest asset of our company. Our hand-picked team consists of passionate, collaborative, and forward-thinking individuals from all over the globe. We are passionate about making science easy and accessible to retailers, helping them get more value from people, data, and...

  • Director, Food Safety

    1 week ago

    Atlanta, United States Schweid & Sons Full time

    Job DescriptionJob DescriptionDirector, Food Safety & Quality AssuranceSalaried NJ Senior Management College Park, GA, US Requisition ID: 1302 Apply Schweid and Sons is seeking a Director of Food Safety and Quality Assurance to add to our team. Reporting to the VP of Operations and Supply Chain, you will continue developing and implementing a...

  • Director, Food Safety

    2 weeks ago

    Atlanta, United States Schweid & Sons Full time

    Job DescriptionJob DescriptionDirector, Food Safety & Quality AssuranceSalaried NJ Senior Management College Park, GA, US Requisition ID: 1302 Apply Schweid and Sons is seeking a Director of Food Safety and Quality Assurance to add to our team. Reporting to the VP of Operations and Supply Chain, you will continue developing and implementing a...

  • Director of Quality

    4 weeks ago

    Atlanta, United States EPM Scientific Full time

    Director of Quality - Med Device Location: Raleigh, NC Working situation: Hybrid Level: Director Our client, a large, successful med device company and is looking to add to their Quality team! The Director - Quality Assurance will help lead the Quality department and oversee all aspects of Quality Assurance. This individual will work to foster a culture of...

  • Quality Assurance Analyst

    7 days ago

    Atlanta, Georgia, United States CGI Technologies And Solutions, Inc Full time

    Quality Assurance AnalystBe part of building one of the largest independent technology and business services firms in the world.As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients digital journeys and offering our professionals exciting career opportunities.Eligibility to participate in an attractive...

  • Quality Assurance Specialist

    3 weeks ago

    Atlanta, United States Surf Search Full time

    Our client is a pioneering medical technology company dedicated to advancing patient care through innovative solutions. With a rich history spanning over five decades, they have established themselves as a global leader in the design and manufacture of high-quality medical devices. We are looking for a Quality Assurance Specialist to join our clients...

  • Quality Assurance Specialist

    3 weeks ago

    Atlanta, Georgia, United States Surf Search Full time

    Our client is a pioneering medical technology company dedicated to advancing patient care through innovative solutions. With a rich history spanning over five decades, they have established themselves as a global leader in the design and manufacture of high-quality medical devices. We are looking for a Quality Assurance Specialist to join our clients...

  • Quality Assurance Manager

    1 day ago

    Atlanta, Georgia, United States The Judge Group Inc. Full time

    Location: REMOTESalary: $130,000.00 USD Annually - $150,000.00 USD AnnuallyDescription: Our client is currently seeking a Quality Assurance Manager Quality Assurance Manager will be a pivotal role in ensuring the highest standards of quality and compliance throughout the product development lifecycle. This position involves overseeing and implementing...

  • Quality Assurance Analyst

    1 week ago

    Atlanta, United States IDR Healthcare Full time

    Quality Assurance Analyst IDR is seeking a Quality Assurance Analyst to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Quality Assurance Analyst: Ensure the integrity, reliability, and high...

  • Quality Assurance Analyst

    1 week ago

    Atlanta, United States IDR, Inc. Full time

    Quality Assurance AnalystIDR is seeking a Quality Assurance Analyst to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Quality Assurance Analyst: Ensure the integrity, reliability, and high...

  • Quality Assurance Analyst

    3 days ago

    Atlanta, United States IDR Healthcare Full time

    Quality Assurance Analyst IDR is seeking a Quality Assurance Analyst to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Quality Assurance Analyst: Ensure the integrity, reliability, and high...

  • Quality Assurance Manager

    2 days ago

    Atlanta, United States The Judge Group Inc. Full time

    Location: REMOTESalary: $130,000.00 USD Annually - $150,000.00 USD AnnuallyDescription: Our client is currently seeking a Quality Assurance Manager Quality Assurance Manager will be a pivotal role in ensuring the highest standards of quality and compliance throughout the product development lifecycle. This position involves overseeing and implementing...

  • Quality Assurance Supervisor

    1 week ago

    Atlanta, United States Hiring Now! Full time

    Our client is currently seeking a Quality Assurance SupervisorThis job will have the following responsibilities: List Responsibilities Here A well established food/beverage company located in the suburbs of is currently searching for a second shift quality assurance supervisor. To be considered, you should have a four year degree along with 2-4 years of...

  • Senior Quality Assurance Manager

    2 weeks ago

    Atlanta, United States EPM Scientific Full time

    Senior Quality Assurance Manager Location: Atlanta, GA Working Situation: Onsite Level: Mid-Senior Level We are currently seeking a talented and experienced Senior Quality Assurance Manager to join our team in Atlanta, GA. We are a global biotechnology company focusing on human and animal tissues, cell products, and other biofluids. This permanent position...

  • Quality Assurance Manager

    1 week ago

    Atlanta, United States Lennar Homes Full time

    Overview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Quality Assurance Manager

    7 days ago

    Atlanta, United States Big Blue Marble Academy Full time

    The Quality Assurance Manager role performs a wide range of key functions necessary for the continued running of each school facility, and is responsible for leading compliance, safety, and regulatory initiatives to keep each center up to BBMA standards. This position is home-based in Georgia, South Carolina, North Carolina or Tennessee areas, with...

  • Quality Assurance Manager

    1 week ago

    Atlanta, United States Big Blue Marble Academy Full time

    The Quality Assurance Manager role performs a wide range of key functions necessary for the continued running of each school facility, and is responsible for leading compliance, safety, and regulatory initiatives to keep each center up to BBMA standards.This position is home-based in Georgia, South Carolina, North Carolina or Tennessee areas, with occasional...

  • Director of Quality Control

    1 week ago

    Atlanta, United States Doxim Full time

    Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively,...