Receptionist/Admin

BELFOR

RESTORING MORE THAN PROPERTY

Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property.

With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.

The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.

BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.

BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.

Position Overview

Qualified candidate will be required to handle incoming mail and phone calls, directing them to the appropriate responsible party. Candidate will assist primarily with job file maintenance and customer relations and will be fully cross trained to assist with all office duties.

Responsibilities

• Managing the front desk functions as they relate to phone calls, visitors and mail distribution.
• Responsible to maintain a professional presence while greeting visitors and answer calls.
• Use discretion as necessary when routing calls or providing information regarding the organization to callers.
• Manages the main machines, assists users, stamps mail, sends faxes, and retrieves and codes incoming mail.
• Creates and prints memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing and maintaining client management system.
• Monthly reconciliation of credit card statements.

Duties

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives, sorts, and routes mail, and maintains and routes publications
• Orders, receives, and maintains office supplies.
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information

Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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