IT Systems Engineer

3 weeks ago

Fairfield, United States Hotels at Home Full time

Job DescriptionJob Description

Job Title: IT Systems Engineer

*We have many open roles on our IT Team

Location: Fairfield, NJ

About Us

Hotels at Home is a rapidly growing Ecommerce company that pioneered the hospitality retail service. As an industry leader, we offer hotel guests the opportunity to enjoy their favorite room amenities and furnishings in the comfort of their own home by allowing them to shop hotel exclusive merchandise they experienced during their stay. Some of our products include bedroom accessories, bath amenities, beds, pillows and linens. With the help of our services, we are bringing portable hotel quality for guests to enjoy long after checkout.

Position Summary

We are seeking an IT Systems Engineer who will be responsible for the implementation and operations of global IT systems. The key objective of this position is to work with a team to deliver reliable, high-performance, secure and cost-effective IT infrastructure throughout the organization.

Primary Responsibilities

  • Conduct proactive management of server systems to ensure maximum availability, performance and reliability.
  • Support the implementation of Active Directory and necessary synchronization with hybrid cloud
  • Administer both Microsoft Windows and Linux Operating Systems at a high-level understanding of the LAMP stack
  • Participate in off hours on call support rotation
  • Provide second and third level support of Microsoft Office 365 and Azure Active Directory
  • Ensuring network and business continuity through the consistency and maintainability of existing operational platform, including servers (both physical and virtual), networking and telecommunications.
  • Identification and resolution of network, hardware and software related failures and issues.
  • Work with IT and other Senior Management to develop strategies and plans to enhance services and improve systems effectiveness.
  • Participate with IT Director in regular security audits or internal systems and public facing sites
  • Root cause analysis, managing technology issues and leading appropriate remedial actions.
  • Documenting existing and new processes, IT policies, procedures, network and system diagrams.
  • Assistance with coordinating upgrades and updates to newer technologies, determining impact and best implementation practices.
  • Perform other duties as assigned.

Qualifications

Required

  • 3+ years of experience in an IT Systems Engineer type of position
  • 3+ years of supporting both Windows and Linux
  • Proficient in Windows Desktop and server platform; Mac support is a plus
  • Experience with Active Directory/Group Policy & SQL Server
  • Ability to problem solve and implement solutions quickly
  • Proven ability to maintain high level of dependability
  • Passionate about working with people to solve their technical issues
  • Strong ability to multitask and customer service mentality
  • Eager to learn, be taught and be resourceful
  • Excellent communication skills

Preferred

  • Bachelor’s degree in Information Technology, Computer Science or related field
  • AWS Knowledge would be a plus
  • Experience in migrating from on prem datacenter to AWS
  • Ability to build scripts with variety of tools such as cron, php, dos, etc for automation

What We Offer

Hotels at Home has a diverse culture that is fun and relaxed and we offer paid time off, 401k with company match, and health insurance options.

To Apply

For employment consideration please respond to this posting.

All employment is contingent upon successful completion of a criminal history background check and drug screening.

Company DescriptionHotels at Home is an industry-leading eCommerce solutions provider. We have been developing and managing online retail programs for many of the world’s most prestigious brands for nearly 20 years. Our fully managed eCommerce solution runs on a combination of innovative technology, deep industry expertise, and the passion and high-quality work from our collaborative team of marketing experts, creative strategists, web designers, and technology specialists. Headquartered in Fairfield, New Jersey with regional offices in Paris and Shanghai, we are continuing to grow our global operations and take pride in our long-term employees and clients.Company DescriptionHotels at Home is an industry-leading eCommerce solutions provider. We have been developing and managing online retail programs for many of the world’s most prestigious brands for nearly 20 years. Our fully managed eCommerce solution runs on a combination of innovative technology, deep industry expertise, and the passion and high-quality work from our collaborative team of marketing experts, creative strategists, web designers, and technology specialists. Headquartered in Fairfield, New Jersey with regional offices in Paris and Shanghai, we are continuing to grow our global operations and take pride in our long-term employees and clients.

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