Data Center Technician I

4 weeks ago

Hermiston, United States Tekwissen Full time
Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Data Center Technician I

Location: Hermiston,OR

Duration: 9 Months

Job Type: Contract

Work Type: Onsite

Job Description:

  • As a client Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues.
  • You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff.
  • You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team.
  • You have the ability to automate tasks with scripts when necessary.
  • You work autonomously to resolve most support issues.
  • You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects.
  • You act as the initial escalation point for junior technicians.
  • You understand all aspects of the equipment you support.
  • You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Story Behind the Need - Business Group & Key Projects

Business group
  • Client Data Services, Inc.
Reason for the request
  • Backfill
Motivators for this need
  • Will be performing with in Data Center Halls
  • Break Fix data center technician job duties
Projects:
  • 90% break fix work - working on posts and
  • Unsellable projects
Team Culture:
  • Autonomously, but work together
Surrounding Team:
  • FT technicians help onboarded and get them acclimated to the work
  • Will be working very closely with them
Typical Day in the Role

Typical Tasks:
  • 75% data halls working - won't have access to any tech like phones and smart watches, Only work computers
  • 25% at desk working or on break
Interaction with team:
  • FT technicians working closely
  • With HM if they are OOO or can't go in office - acts as HR, not involved in showing them how to do the work
Work Environment:
  • Autonomous - working with peers in office but in data hall by yourself (colder temp wise)
Compelling Story & Candidate Value Proposition

Unique Selling Points/ Value Proposition:
  • Lot more opportunities once you become a FT employee
  • Work closely with other teams in the building - can easily move between teams and data center
Value Added or Experience Gained:
  • Growth within web services
  • Involved in tech industry - how data centres work
Candidate Requirements

Top 3 Leadership Principles:
  • Customer obsession
  • Biased for cation
  • Ownerships
Daily Schedule:
  • 3 GBs for day shift, 2 for night shift
Preferred (nice to have) Skills/Experience:
  • Worked / build computers
Required Degrees/Certifications:
  • Comp TIA
  • Linux cloud
  • Any cloud practitioner
  • CS education / systems
Wants/Green Flags
  • CS knowledge / experience
  • Built computers
Disqualifiers:
  • No certifications or education in CS / computer info systems
Top 3 must-have hard skills
  • Hand on experience with computer tech/ parts | 1 yr of experience
  • Education on how computers function
  • Fast learner, retains knowledge

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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