Dispatcher (Miami, FL)

4 weeks ago

Doral, United States RoadSafe Traffic Full time

Title
Dispatcher (Miami, FL)

Description

Position Summary:

The Dispatcher provides expertise in Customer Service activities in a way that assures the customers' expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling equipment as needed.

Position Requirements

ESSENTIAL FUNCTIONS:

  • Primary customer contact at the day to day level during a rental engagement.
  • Manage the daily dispatch of all equipment and activities of the drivers for the branch.
  • Assign equipment and/or operators ensuring the most economical and quickest methods are utilized.
  • Create work tickets in TCR and assigned to the appropriate driver.
  • Audit and approve completed tickets in TCR to insure driver has completed the ticket.
  • Audit Whip Around to ensure pre-trip and post-trip inspections are performed.
  • Audit Verizon ELD Reveal to ensure drivers are logging in and out of trucks.
  • Maintain good communications with customers.
  • Strive to continuously improve the level of company profitability, understand impact of rental transactions, labor efficiency and their effect on profitability.

ADDITIONAL RESPONSIBILITIES:

  • Ensures that all Company Policies and Procedures are followed precisely for the management of the rental equipment fleet.
  • Ensures the accuracy of the branch's rental/sales paperwork through research, resolution, and reconciliation of any discrepancies in systems used for parts, merchandise, and fleet inventory.
  • May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
  • Ensure timeliness of all rental fleet activities and reporting. .
  • Additional responsibilities as directed by Management

EDUCATION AND EXPERIENCE:

  • Must have a High School Diploma or equivalent. Associates degree is preferred.
  • Must have Previous experience in Dispatching
  • Strong knowledge in all Microsoft products
  • Strong computer Skills
  • Great communication skills
  • Must be able to multitask and meet deadlines in a fast-paced construction environment.
  • Bilingual in Spanish is a plus
  • Previous traffic control / MOT experience a plus.

SCHEDULE:

Monday through Friday from 6:30 AM to 5:00 PM w/ 1 Hour Lunch

We are an Equal Employment Opportunity Employer Minority/Female/Disability/Veteran

Full-Time/Part-Time
Full-Time

Shift
Days

Additional Information

Position
Dispatcher

Exempt/Non-Exempt
Non-Exempt

Req Number
OPE-24-00034

About the Organization
RoadSafe Traffic Systems ('RoadSafe') is the largest provider of traffic control and pavement marking services in the United States. Our national network of 50 branches supports government, private, special event, utility and railroad projects in over 40 states. Expert knowledge of traffic control and roadway striping coupled with a unique ability to quickly mobilize our extensive fleet, state-of-the art equipment and trained technicians allows RoadSafe to safely provide quality, value, and peace of mind to our customers nationwide. RoadSafe enjoys exclusive contract agreements with some of the United States' biggest industrial companies and contractors. Known for our sophistication and professionalism, RoadSafe is called upon to handle the biggest and best projects in our industry.

At RoadSafe, we offer a competitive pay, growth potential and an excellent benefits package for those who qualify including medical, dental, vision, and 401(k) plans. RoadSafe recognizes and values diversity.

EOE Statement
We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Payroll Code
None Specified

This position is currently accepting applications.

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