Business Systems Analyst 3
4 weeks ago
This role will report to Senior Product Manager and will mainly support operational issues and changes in process and systems by working closely with a dedicated Engineering team, Operations and business teams to help reduce cost, realize operational excellence and improve customer journey on website
Responsibilities:
- Product owner to support teams managing new product launch, system implementations, and mechanisms to accelerate growth for Client's sales
- More specifically, you will partner with engineering and operations teams to improve website especially on fulfillment and billing process
- You will identify blockers, ruthlessly prioritize, and influence central teams without direct reporting relationship to deliver results
- Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies
- Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation
- Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system
- You will analyze inquiries and issues on ERP interfaces or ERP system to come up with improvement plan and make changes to the system
Background/Experience:
- 3-5 years of experience in project management, including managing, planning, organizing, scheduling and tracking of projects from initiation, planning, execution and delivery
- 1-3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations
- Demonstrated ability to interpret data and make business recommendations
- Bachelor's degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience
- Excellent written and oral communication skills including an ability to communicate with all cross functional teams (technical and business)
- Expertise in the product or market including specific technical or industry knowledge
- Ability to maintain a keen attention to detail, multitask and work well under pressure
- Natural tendency to be curious, positive and creative
- Team player who collaborates well with others
- Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
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