Activities Director
2 weeks ago
Job Summary/Position Overview:
The Life Enrichment Director serves on the community's leadership team and is responsible for developing, implementing and overseeing multiple engagement programs (activities, events, outings) geared towards meeting a variety of physical and cognitive needs of residents; and supervising the staff which implements such programs. The Life Enrichment Director will plan, implement and promote calendars of activities that are responsive to residents' interests, abilities, individuality and well-being. The Life Enrichment Director will also promote a high level of customer service and respect with residents and families.
Success in this role is measured by:
- Meeting or exceeding satisfactory marks on company's engagement program checklists
- High degree of resident engagement as evidenced by resident participation
- Excellent outcomes in resident and family satisfaction surveys
- Successful departmental budget management
- Successful management and retention of engagement staff
- Build, support, direct and retain a high-performing team of engagement coordinators and assistants through effective hiring, training and coaching
- Develop, implement and oversee a robust engagement program in accordance with Willow River guidelines in order to meet the needs of all residents, and collaborate with the Executive Director and management team as needed and/or required
- Maintain updated Resident Social Profiles for all residents
- Build and support a team of volunteers through effective recruiting and training
- Maintain excellent communication with families regarding the level and quality of engagement participation of their loved ones respecting privacy and HIPAA laws
- Maintain excellent communication and a collaborative and open relationship with other department heads, co-workers, the Executive Director and corporate partners
- Successful use of, and competency with, community's data management tools and computer systems
- Support Executive Director and other department heads in implementing departmental compliance measures
- Rotating manager on duty obligations during scheduled weekends
- Other, related duties as assigned
- Bachelor's degree or 3+ years of experience working with seniors
- At least 1 year of experience working with seniors with memory loss
- At least 1 year of experience supervising others
- Awareness of the social and emotional needs of seniors
- Great understanding of dementia and its effects on cognitive functioning
- Basic knowledge of computer systems, particularly Outlook and Word
- Valid driver's license and safe driving record; ability to drive community vehicle
- Compliance with community-wide job requirements
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