Lead Facilities Technician

4 weeks ago


Boston, United States SSP America Full time

Job Description The Lead Facilities Technician monitors system performances and provides routine equipment repairs and maintenance at our airport restaurant. This role is responsible for coordinating maintenance and repairs by third-party service providers and vendors, examining costs, timeline, and quality of vendors. The Facilities Manager provides maintenance and upkeep of the units, managing open service requests, assigning priority designation based on the level of urgency, evaluating, and communicating issues with teams to achieve timely resolution. This role partners with the Director of Airport Operations (DO), Regional Facilities Manager, and Operations Manager in achieving and maintaining the highest level of efficiency, ensuring consistently positive customer experience at every location.

Based in Boston, this position pays $36 - $40 hourly.

Requires up to25% travel throughout the US and Canada

Overview of Responsibilities

Communicate routinely with DOs and operations managers, ensuring triage, and attempting to provide self-help support to units

Initiate technician dispatch, when necessary, after determining that self-perform repairs and maintenance tasks did not resolve the issue

Identify and expedite high priority issues, ensuring we expedite repairs or replacement of equipment, communicating with units as well as service providers ensuring we resolve high priority service requests as quickly as possible

Provide constant attention to open service call volumes, ensuring third party vendors are keeping up with demand, monitor repeat failures, identify potential systemic issues, and research quality of workmanship as well as life cycle of equipment

Monitor scheduled maintenance events, such as preventative maintenance, electrical, plumbing, etc., ensuring all work is completed within allocated timelines

Identify multiple failures of specific equipment and equipment performance beyond useful life, initiating process for replacement

Ability to work holiday's, nights, or overnight, as required

Willingness to perform and complete all work within skillset

Required Experience & Education

High School graduate or Bachelor of Science degree with technical training and/or maintenance preferred

Minimum of 3 years of experience in a related field

Multi-unit restaurant and/or airport maintenance experience strongly preferred

Strong mechanical skillset with basic understanding of commercial building equipment and applications

Experience with Service Channel or similar software preferred

Experience tracking maintenance requests through an associated software

Experience in HVAC commercial service, Phase 2 electrical / mechanical, and Basic carpentry

Ability to self- perform tasks such as painting, basic commercial plumbing, and other "handyman" tasks

Certified or experience in hot or cold kitchen equipment preferred

Ability to interact at all levels in the organization, including third party field resources and contractors

Working knowledge of Microsoft Office Suite

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

#J-18808-Ljbffr



  • Boston, United States Hertz Full time

    The Facilities Maintenance Technician will report to the Regional Manager Facilities while maintaining all equipment and systems at the Hertz Airport car rental location. **Wage: $28.00/hr** **Job purpose**: Efficiently operate and maintain buildings, systems, and equipment for various car rental locations. Interpret technical issues to prevent equipment...


  • Boston, United States BMW Dealer Technician Opportunities Full time

    Job Description As a BMW Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You’ll be at the forefront of innovative automotive diagnostic technologies. Receiving and carrying-out Repair Orders as dispatched. Performing diagnostic services and troubleshooting to determine...

  • Animal Technician Ii

    1 month ago


    Boston, United States Joslin Diabetes Center Full time

    Overview: **The Animal Technician II** provides routine husbandry care of laboratory animals and their housing facilities following standardized laboratory procedures which adhere to State and Federal regulations. Works with Lead Animal Technician as needed. May assist with research staff as needed. - Hours are Monday-Friday 7:00 am-3:30 pm._ - Rotation of...


  • Boston, Massachusetts, United States BMW Dealer Technician Opportunities Full time

    Job DescriptionAs a BMW Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You'll be at the forefront of innovative automotive diagnostic technologies.Receiving and carrying-out Repair Orders as dispatched.Performing diagnostic services and troubleshooting to determine repair...


  • Boston, United States EMCOR Group, Inc. Full time

    Under general supervision, self-performs and leads a crew of HVAC Technicians(s), Maintenance Electricians, General Maintenance Trades Helpers in performing a variety of operational projects and technical service or repairs in one or more skilled are Building, Technician, Operations Manager, Refrigeration Technician, Lead, General Maintenance, Manufacturing,...


  • Boston, United States Fidelity Investments, Inc. Full time

    As a member of Fidelitys Engineering Operations team, you will be directly responsible for ensuring that equipment operates reliably and the uptime of the facility in maximized. Reporting to the Engineering Manager, youll be self-performing or overse Maintenance Technician, Maintenance, Facilities, Technician, Mechanical, Data, Property Management

  • Facilities Technician

    2 months ago


    Boston, United States Professional PT Full time

    Job DescriptionJob DescriptionProfessional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is currently seeking a skilled and dedicated Facilities Technician to join our team. As a Facilities Technician, you will play a crucial role in ensuring the smooth operation and maintenance of our clinics.In this role, you will be...


  • Boston, United States Group One, LLC & Affiliated Companies (G1 Facilities) Full time

    Description: **G1 Facility Services** is a leading facility maintenance and construction provider, proudly serving customers nationally. We support varied industries, including Aviation, Food Services, and Hospitality. With over two decades of experience in the maintenance and construction industries, we are seeking to welcome a Maintenance Technician to...


  • Boston, Massachusetts, United States jetBlue Full time

    Are you an internal JetBlue Crewmember? Title: Lead Technician MaintenanceLocation: Boston, MA, US, 02128 Req ID: 54353Category: OperationsPosition SummaryThe Lead Technician Maintenance reports to the immediate Maintenance Supervisor and carries out assigned duties using JetBlue Airways procedures. The Lead Technician Maintenance is a working member of...


  • Boston, United States CSC ServiceWorks, Inc. Full time

    Troubleshoot mechanical repairs to company-owned rented, and/or leased equipment. Repair and clean equipment as needed. Install and repair most technologies. Identify and report when technology upgrades need to occur. Teach others to resolve payment Service Technician, Technician, Service Tech, Appliance, Lead, Technology, Retail


  • Boston, United States Victory Programs Full time

    Job DescriptionJob DescriptionAs part of a five-person team, this role maintains building operations and ensures that the facilities are safe and functional for our multiple properties. The Facilities Maintenance Technician reports to the Director of Facilities.Essential Functions:Routine building maintenance.Address and repair plumbing and electrical...


  • Boston, United States Legal Sea Foods Full time

    The Maintenance & Facilities Technician is responsible for maintaining and overseeing restaurant buildings and equipment, supporting new store construction, remodels, and small projects for Legal Sea Foods, Smith & Wollensky and Strega Italiano (collectively PPX Hospitality Brands). Duties include working independently and with service providers, to meet...


  • Boston, United States MSPCA Angell Full time

    This is a full time 40 hour a week position, we have an opening for evening shift and for overnight shift Alternating weekends and holidays We are currently seeking a full-time experienced Certified Veterinary Technician for a lead position at Angell for our Inpatient service. In this vital leadership role we are seeking applicants with solid technical...


  • Boston, United States Victory Programs Full time

    Job DescriptionJob DescriptionVictory Programs is an established non-profit organization based in Boston that provides housing, and innovative and comprehensive direct care services, to individuals and families with very specialized needs. The majority of our clients are homeless, experiencing substance use disorder and are also struggling with a chronic...

  • Lead Technician

    4 days ago


    Boston, United States WeDriveU Full time

    Job DescriptionJob DescriptionWeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 4,000+ team members operate 2,300 vehicles across 44 U.S. locations, providing safe,...

  • Team Lead

    5 days ago


    Boston, Massachusetts, United States Charles River Laboratories, Inc. Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...

  • Packaging Team Lead

    1 week ago


    Boston, United States Fagron GmbH & CO. KG Full time

    The Inspection and packaging Team Lead position leads the team of production technicians in all inspection and packaging operations at the FSS-Boston Compounding Center. The inspection and packaging Team lead serves as the direct assistant to the production Management team. This includes, but is not limited to, monitoring production issues to the management...


  • Boston, United States Fagron GmbH & CO. KG Full time

    Lead Post Production Technician - 2nd Shift About the job The primary purpose of the Post-Production Lead Technician role is to perform the final steps of production prior to preparing products for quarantine and ultimately final release into the dispensing area and to select appropriate product to fulfill orders and package for shipment to patients. The...


  • Boston, United States Brigham and Women's Hospital Full time

    LEAD ORTHOPEDIC TECHNICIAN / FULL TIME 40 HOURS / DAYS / REHAB SERVICES/ BOSTON MAIN CAMPUS This position is responsible for the day-to-day operations of the Orthopedic Technician Services provided by Brigham and Women's Hospital at onsite and offsite locations. This position will independently establish a work plan that efficiently meets the needs of the...

  • Packaging Team Lead

    1 week ago


    Boston, United States Fagron Full time

    **Who we are** Fagron was founded in Rotterdam (The Netherlands) in 1990 and is a dynamic organization with over 3,000 employees worldwide. As the global market leader in personalized medicine, we are highly passionate about being at the forefront of our field. Each day, we are committed to improving the lives of millions of people across the world by...