Relocation Coordinator
4 weeks ago
Process Referral Fee checks and wires:
- Audit the Commission Disbursement Sheets and Closing Disclosures (CD) for accuracy in both Lone Wolf & eRelocation
- Input or verify contract pendings and closings in both Lone Wolf & eRelocation
- Process check/wire requests for Deposit of Ebby Funds and funds for the Relocation Management Companies (RMC).
- Upload wire confirmation or copy of referral fee checks to RMC’s or referring source to the file in eRelocation
- Received Closing Disclosure (CD) from Agents and upload in eRelocation
- Input or verify closing information per CD and change status to closed
- Monitor all closings by reports from eRelocation and Referral System for all Books of Business
- Receive updates from Agents when in Pending status
- Verify Pending information in eRelocation and LoneWolf and update information when necessary
- Set eRelocation update (Action) & follow up flags
- Receive contracts & Contract Pending forms by email. Upload in eRelocation
- Review contract pending forms for completeness and input contract pending information
- Set update (Action) triggers and follow up flags on eRelocation
- Monitor Pending information through information received from the Agent in eRelocation or emailed updates
- Invoice & process checks received from RMC for Tour Fees
Property Maintenance and Upkeep
- Work closely with Managers to coordinate property maintenance and upkeep
- Start Utilities (water, gas, electric) for Foreclosed/Inventory Properties
- Start maintenance on properties to include lawn service, pool maintenance, septic service etc
- Coordinate vendors for estimates to submit for approval, repair and completion
- Process approved invoices for payment to the vendors or the agents by submitting final billing for reimbursement to be paid once a month or at closing
- Receive Ebby Advantage (EA) file from EA Manager when pended and contract or pending form received from local or out-of-market area broker/agent
- Input Closing information into eRelocation file for both local and out-of-market transactions.
- Answer all questions concerning closings from Agent, Title Company or Lenders.
Supervisor/manager can assign additional tasks
Qualifications:
Education:
• Associate’s degree in business or related field or equivalent knowledge and work experience.
Experience:
• Two to four years business experience.
• Real estate or relocation background preferred.
Knowledge and Skills:
• Effective analytical, problem-solving and decision-making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently. Good organization and time management skills.
• Strong computer and communication skills.
• Excellent customer service skills.
We offer a competitive benefits package including medical, dental, vision, 401(k), paid time off and life insurance options. Apply today to join our team of experienced industry leaders
EOE
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